Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Jan 13 2020, 07:37 PM
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#1
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Junior Member
298 posts Joined: Mar 2011 
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Wish to ask all expert here..
Today my mom's house was going to install unifi. She lives at 3rd floor. The technician said need to pull a very long wire which need RM100-200. THEN he also told my mom if the wire is broken, then the repair fee will over RM1000.. So my mom cancelled the installation. Is it true? |
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Jan 14 2020, 12:13 AM
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#2
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Junior Member
298 posts Joined: Mar 2011
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QUOTE(sHawTY @ Jan 13 2020, 10:05 PM) Outside cable is not counted within the UniFi provided Fiber cable length The cable should be counted from the downstairs box to my mom house, right?The installer is trying to scam your mom Report to the 100 TM helpline Someone tried to do the same thing to me as well before, I reported to TM helpline immediately while the installer is still in my house and provided the installer name, phone number & car number The installer begged for me not to report it but I went ahead with the report anyway. Then TM send another installer the next day  And about the repair fee which is RM1000 and above, If the cable outside the house is broken, then my mom also need to pay? |
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Jun 7 2020, 11:18 PM
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#3
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Junior Member
298 posts Joined: Mar 2011
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i wish to know usually how long does it take to install unifi after u applied it. I saw the black and yellow cable on the pole in front of my house. But i didn't see any unifi box on the poles nearby.
Thanks |
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