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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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gildan2020
post Dec 11 2020, 11:02 AM

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Hi all

Is it normal for UNIFI to disconnect on a daily basis?
It always happens for like once a day.
gildan2020
post Dec 11 2020, 11:22 AM

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QUOTE(JayceOoi @ Dec 11 2020, 11:17 AM)
No. Did you set auto reboot on your router?
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No, I haven't rebooted in like a week already.
Any idea what's going on?
gildan2020
post Dec 11 2020, 11:49 AM

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QUOTE(JayceOoi @ Dec 11 2020, 11:37 AM)
You need to check router system log for details then.
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Here's an excerpt, not sure if it means anything other than saying the WAN connection is disconnected.

Dec 11 10:41:52 pppd[1624]: Serial link appears to be disconnected.
Dec 11 10:41:55 WAN Connection: Fail to connect with some issues.
Dec 11 10:41:55 nat: apply redirect rules
Dec 11 10:41:58 pppd[1624]: Connection terminated.
Dec 11 10:41:58 pppd[1624]: Modem hangup
Dec 11 10:42:23 pppd[1624]: Connected to xx:xx:xx:xx:xx:xx via interface br1
Dec 11 10:42:23 pppd[1624]: Connect: ppp0 <--> br1
Dec 11 10:42:26 pppd[1624]: PAP authentication succeeded
Dec 11 10:42:26 pppd[1624]: peer from calling number xx:xx:xx:xx:xx:xx authorized
Dec 11 10:42:26 pppd[1624]: local IP address 210.xxx.xxx.xxx
Dec 11 10:42:26 pppd[1624]: remote IP address 210.yyy.yyy.yyy
Dec 11 10:42:26 nat: apply nat rules (/tmp/nat_rules_ppp0_br1)
Dec 11 10:42:26 wan: finish adding multi routes
Dec 11 10:42:26 kernel: Archer TCP Pure ACK Enabled
Dec 11 10:42:30 WAN Connection: WAN was restored.
Dec 11 10:42:32 ntp: start NTP update
gildan2020
post Dec 11 2020, 02:10 PM

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QUOTE(JayceOoi @ Dec 11 2020, 12:05 PM)
Getting the same stuff everyday? If so, you might need to consult TM support. Getting disconnected is not good during very important gameplay.  dry.gif
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Yeah

Now it's even worse, I am permanently disconnected from the Internet.
The white modem from TM shows that the LOS light indicator is blinking for the past 30 mins.
Do you think my fiber connection got problem?

Anyway, I have called TM to come and check, hope they can fix it quickly.
gildan2020
post Dec 11 2020, 10:49 PM

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QUOTE(NormalName @ Dec 11 2020, 07:10 PM)
user posted image

Anyone received this SMS?  SVC disruption until next day wth man
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I did, where is your area?
gildan2020
post Dec 18 2020, 11:19 AM

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Is anyone experiencing slower speed today?
I'm on 500Mbps line but my speedtest shows 420+Mbps.

Last week, I got 500+ Mbps consistently.

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