WTH, today received BILL SHOCK from unifi. And upon checking, the bill goes up drastically. I check with CS, they said the free "Turbo" upgrade is only valid for 24 months.

This is cheating. Back then when they offer "free" upgrade they said price remains the same, no lock-in period. I also went to Kedai Telekom to confirm, and they said the same thing. Now today, 2 years later, they said its not permanent, only valid for 24 months. Blardy hell, blood sucker. Dah la, economy bad, still wanna increase price. Am going to terminate the line soon and get something else.

Digi RM 90 broadband any good?

Mine was auto-upgraded, I didn't even ask for it back then. They just send e-mail to me that it's now upgraded for free. No TnC mentioned whatsoever in the e-mail. The key statement in the email was "The best part, the TURBO upgrade will be provided to you at no additional cost!". !@#$

Tipu la, now got additional cost!

This post has been edited by chkwong: Nov 13 2020, 11:00 PM

Their so-called free turbo upgrade in 2018 is pretty much messed up. Mine was quietly charged full price without my knowledge. The promo e-mail in 2018 has no whatsoever mentioned of 24 months validity. That's pretty bad sneaky marketing.

Ya, their support center and online ticket support is pretty much f-up. I had to raised more than 15 support tickets and still today, no resolution in sight. That's over 6 weeks dy. They just close one support ticket after another, after few days with no resolution. First they promise special price (perpetual), then they close the original ticket with nothing happened. And later I have to do another request again and again. And you know what, they say its for 24 months, no special pricing. Blardy !@#$ TM. What kind of service is this.

This post has been edited by chkwong: Dec 30 2020, 11:32 AM

Perpetual, I remembered. I am waiting for the days when more affordable broadband available other than unifi to my housing area. Right now, it's not a choice unfortunately.