Hello all,

My internet sometimes lost connection but IPTV works normal. Need to restart BTU and router. It happened almost everyday at least once. Sometimes more than once. Oneof my friend says my connection maybe always lost session but not sure true or not. Have highlighted this to TM during their customer survey calls but dunno if they take the action. I dun wan to lodge report as they sure required me to be at home but im always not availabale (tak senang)

- anyone experience this connection loss before? Restart all equiptment then all fine then happened again
- got anything to do with router? Currently use TM router. The tall black one

Current package is 500mb jumbo channel.