The Service is provided on “best effort" basis.

You may try change to higher end router or higher end pc/laptop with ssd and test.

230mbps doing what? Speedtest can get 300?

How you get 300mbps? LAN or WiFi?

Wrong person quoted but he already said he’s using LAN.

yes I got 310Mbps before using speedtest
recently down to 210-230Mbps

and yes I'm using TUF-AX3000
just changed last week

Try change back to your previous router before you change see if there's any difference.
Many factor can affect that speed.

try disabling gear accelerator, mobile game mode or any qos

ok i have disabled something so far the speed went back to 310mbps

That's a lot for 100Mbps. I charged RM50 for 100Mbps shared bandwidth. No scare TM see your fibre line and complain you haha?

This post has been edited by jacktiew: Dec 27 2020, 01:22 AM

i am using biz 500 hence the higher tag price for 100Mbps. Already consulted with tm staff/agents such selling bandwidth action is allowed on business segments. and on the fibre cables, its all on my own poles on my own land, no TM poles even one bit. Plus TM technician already saw all of it when installing the Unifi haha

I just sign up for 100Mbps Unifi w/o Unifi plus box which is RM 129/month
I notice during installation they didnt gave me the telephone, and if I check on the website it stated




So if I attached phone (got from my previous maxis fibre), will my phone auto connected? or need a few setting change?

Yes it is free calls nationwide but TM do not provide you the phone. You can attach any phone to the BTU and start enjoying the calls. Those who do not have phone can either buy outside or buy from TM.

any setting need to be done from router/modem?
i did try plugin but my phone not even charging

I'm sharing from my own experience. TM no longer provide free phone to new customer. You can either used back any phone u have or buy a new one as stated by YoungMan.

But you cant straight away enjoy the call as I was told by the installer we need to wait atleast 24h for it to calibrate and if after 24h the BTU light still blinking, it already mean the phone that is connected is not suitable for that brand BTU (like my neighbour using non-TM cordless phone having connecting problem. He call TM 100 to lodge complaint and send a tech to see. The tech tell my neighbour the Huawei BTU couldnt support that cordless phone model and replace it with ZTE BTU & it's works).

RM 129 for 100Mbps comes with free calls? I just knew it now.

No special setting require. Just plug-in to the BTU Tel1 or Tel2. Does the Tel light at BTU blinking?

nope
nothing happen

our BTU got 4 LAN port.

i wondering y only LAN 1 can use & the rest 3 port i've tried to connect to router, it'll show no internet.

is't possible to set each LAN each router?

BTU is only for ISP use.

Normally port 1 for unifi
port 2 for maxis
port 3 for celcom fibre / unifi voip / maxis voip
port 4 for digi fibre / celcom fibre / maxis voip / unifi voip

bla bla bla....