Rindu zaman Gobin PH

Breakdown of bill is RM49 of 30Mbps plus RM30 Aneka pack TV but no box given, still charges us monthly for 2 years...

Re-contract when change plans, is completely UNFAIR policy!!!
I'll terminate in mid-Sep and go for 4G unlimited is better.

1x Hotlink + 1x GX30 + 1x Yes Konfem is also same price and portable. 😋😋

online petition cant do shit.
need to go thru proper channel. MCMC 1st. if still no reposnd go to KKMM.
That's how i did it previously

TIME offers rm500 penalty payment as lump sum: I sleep

TM offers rm500 penalty payment as 10month bill reduction: WOKE AS F$%&

Hi guys, I keep losing my connecting once a day, and I’m not sure why.

I use an AX88U, and when the internet drops the lights on the modem looks normal.

The wan port on the router is red and the webgui can’t be accessed for a while

Does this look like a router or modem or isp issue ?

It’s also set to reset everyday at 5AM, so I don’t think it is only designed for about 8 hours of usage right ?

Guys any recommendation router to buy for 5ghz setting? For 300mb user

This post has been edited by David900924: Jun 3 2020, 12:40 PM

Just found out that my BTU only support up to 100 Mbps. May I know if anyone have experience in changing BTU with TM? How much is the cost and how about contract?

What's the model of your BTU?

Fibrehome AN5506 04B

If it's local Huawei Malaysia unit, yes it does have VLAN tagging
Imported unit takde

BTU is lifetime warranty. If it is faulty, TM will change it without additional charge.
https://www.tm.com.my/Home/Broadband/unifi/...ipment-BTU.aspx

If your existing package is lower than or equals to 100M, the BTU should still be OK.

This post has been edited by maxstlg: Jun 3 2020, 01:19 PM

https://forum.lowyat.net/topic/4658096

Dunno why TM keeps doing that. Give 300Mbps but never change the BTU. My friend also the same. Just report to them and tell them you can’t get more than 95 on your PC using a cable. They’ll come and check and change the BTU for you. CS will mention RM53 charge and all that but you should not be charged anything.

Suggest you put the TM router back on when they come to check. If not they’ll start blaming the problem on anything they don’t recognize.

This post has been edited by soonwai: Jun 3 2020, 02:05 PM

My current plan is 300 Mbps so BTU is mostly the bottleneck. I just called TM, the CS told me I might have to pay for new modem. I will argue with them after the technician come to check. If can change without additional fee, how about my contract? Will it get renewed?
I already called them. CS said he will open report for me and technician will contact me. The CS did ask me my router model and the LAN cable used. I am hope my contract will not get extend because of new modem.

BTU is TM's property. No BTU charge and no service charge for the visit and does not affect your contract in any way.

TM's property but got Within Warranty and Beyond Warranty for that BTU. Never got charged yet.

Good to hear that. The CSA I talked to didn't give me a clear answer for that.

Haha i iz sad then



I thought forever 149 hahahaha

maxis customer with contract and without only gain a 42" worth 500 if sell outside. the RM500 need to pay to maxis if on contract so it doesn't translate back to saving to customer.

i rather they reduce the bill over 24/mths rather than give TV. Not enticing enough for me to move over just for a TV, need to advertise and deal with buyer to get the cash. troublesome.

Meh