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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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vyperz
post Jun 2 2020, 01:49 PM

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QUOTE(Rainings @ Jun 2 2020, 12:56 PM)
That's the problem you see. They selectively offering this kind of deal for potential new customers.
What about existing customers? New customer that signup for Unifi? Streamyx user?
All the different pricing and they are focusing user to renew their contract every 2 years.

Many streamyx users are still paying expensive bill with slow and unstable internet speed.
RM69, RM79, RM89? Paying for the price with the speed in between of 2M-8M.
Some reported they are paying higher for only 4Mbps.

what they offer for Unifi Users.

RM89            30Mbps
RM89+RM10  50Mbps (force you to renew 2yrs contract)

RM129          100Mbps
RM199          300Mbps

Some of the forumer share they are getting 800Mbps for less than RM200, good for them.


Now please take a look what they offer for Maxis Fiber Users instead

RM39            30Mbps
RM79            100Mbps
RM149          300MBps

Is this unfair business practice? YES.
Are they treating loyal customer like a cash cow? YES
Is the monopoly National ISP secretly giving sepcial rate to different customer acceptable? Absolutely F*cking Not.

Internet is an essential needs, with the pandamic happened it become more obvious.
This is not okay. I don't think we should tolerate this kind of of BS anymore.
*
Got your answer from TM already?
soonwai
post Jun 2 2020, 02:00 PM


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QUOTE(Rainings @ Jun 2 2020, 12:56 PM)
That's the problem you see. They selectively offering this kind of deal for potential new customers.
What about existing customers? New customer that signup for Unifi? Streamyx user?
All the different pricing and they are focusing user to renew their contract every 2 years.
...
*
What to do? People stubborn mah. Why not just choose Maxis? Choosing Unifi and complaining just strengthens their monopoly.
den
post Jun 2 2020, 02:00 PM

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Can someone fwd me that email or provide the link in the email?


This post has been edited by den: Jun 2 2020, 02:01 PM
Lescotesco
post Jun 2 2020, 02:09 PM

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QUOTE(Rainings @ Jun 2 2020, 12:56 PM)
That's the problem you see. They selectively offering this kind of deal for potential new customers.
What about existing customers? New customer that signup for Unifi? Streamyx user?
All the different pricing and they are focusing user to renew their contract every 2 years.

Many streamyx users are still paying expensive bill with slow and unstable internet speed.
RM69, RM79, RM89? Paying for the price with the speed in between of 2M-8M.
Some reported they are paying higher for only 4Mbps.

what they offer for Unifi Users.

RM89            30Mbps
RM89+RM10  50Mbps (force you to renew 2yrs contract)

RM129          100Mbps
RM199          300Mbps

Some of the forumer share they are getting 800Mbps for less than RM200, good for them.


Now please take a look what they offer for Maxis Fiber Users instead

RM39            30Mbps
RM79            100Mbps
RM149          300MBps

Is this unfair business practice? YES.
Are they treating loyal customer like a cash cow? YES
Is the monopoly National ISP secretly giving sepcial rate to different customer acceptable? Absolutely F*cking Not.

Internet is an essential needs, with the pandamic happened it become more obvious.
This is not okay. I don't think we should tolerate this kind of of BS anymore.
*
yes diff customer get diff package... i got this package last time by auto upgrade from najib annoucement, turbo etc etc.

i start with 179 for 30mbps, then auto upgrade to 50mbps (najib time i think, then add RM10 to 100mbps) then turbo to 800mbps and they remove the RM30 for ultimate pack. i dont know why...

so now i m paying 159 for 800mbps. if existing customer go and apply for this package at this price, for sure they wont allow. i m lucky to be



user posted image
Boldnut
post Jun 2 2020, 02:15 PM

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RM39, 30mbps unlimited, i can easily sign 5 years for that package. Never really use more than 30mbps, so faster line wont benefit me.

Come offer me lah TM.
derthvadar
post Jun 2 2020, 02:19 PM

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QUOTE(Boldnut @ Jun 2 2020, 02:15 PM)
RM39, 30mbps unlimited, i can easily sign 5 years for that package. Never really use more than 30mbps, so faster line wont benefit me.

Come offer me lah TM.
*
Capped at 60GB.
wanttobuylaptop
post Jun 2 2020, 02:40 PM

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unfair? its TM we are talking
they had been unfair since couple decades ago.
go and spam MCMC for complaint about unfair practice.
happy or not TM needs to answer MCMC for every single complaint.
best yet, keep on reopen the case do not let TM close case.
JasonTheGreat
post Jun 2 2020, 02:44 PM

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QUOTE(wanttobuylaptop @ Jun 2 2020, 02:40 PM)
unfair? its TM we are talking
they had been unfair since couple decades ago.
go and spam MCMC for complaint about unfair practice.
happy or not TM needs to answer MCMC for every single complaint.
best yet, keep on reopen the case do not let TM close case.
*
Do a petition better. I will sign
misspinky
post Jun 2 2020, 03:02 PM

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QUOTE(GameSky @ Jun 2 2020, 02:38 PM)
rm199 for 300Mbps that need to bundle with unifitv imo is most stupid combo ever. who the shit wanna bundle with unifitv .. they should just separate it and do it like maxis rm149 for 300Mbps.
*
bundle thing remind me to Thailand ISP: Trueonline Package
but they make different package for type of users. Whether by contract or non-contract.
den
post Jun 2 2020, 03:04 PM

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QUOTE(JasonTheGreat @ Jun 2 2020, 02:44 PM)
Do a petition better. I will sign
*
haih. if my landed house has TIME, i will definitely go for TIME.

the UNIFI trying to earn more money with the bundled package with play tv that i hardly watch at all.

misspinky
post Jun 2 2020, 03:29 PM

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QUOTE(den @ Jun 2 2020, 04:04 PM)
haih. if my landed house has TIME, i will definitely go for TIME.

the UNIFI trying to earn more money with the bundled package with play tv that i hardly watch at all.
*
Actually TIME already joint venture with Sime Darby Properties long time ago. Here the proof:
TIME
Elmina Valley
Elmina green

Buying properties got free TIME internet usage for 1 or 2 years. Price purely want puke.gif lol.
coo|dude
post Jun 2 2020, 03:32 PM

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QUOTE(derthvadar @ Jun 2 2020, 02:19 PM)
Capped at 60GB.
*
I believe there is no quota cap. Essentially it is a RM89 plan being marketed as RM39 that comes with RM50 rebates for 10 months for customers who ported in from Maxis/TIME. TM will not compensate you for any termination fee; and as usual there is a 24 months contract.
xCryptik
post Jun 2 2020, 03:41 PM

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QUOTE(Lescotesco @ Jun 2 2020, 03:09 PM)
yes diff customer get diff package... i got this package last time by auto upgrade from najib annoucement, turbo etc etc.

i start with 179 for 30mbps, then auto upgrade to 50mbps (najib time i think, then add RM10 to 100mbps) then turbo to 800mbps and they remove the RM30 for ultimate pack. i dont know why...

so now i m paying 159 for 800mbps. if existing customer go and apply for this package at this price, for sure they wont allow. i m lucky to be
user posted image
*
Isn't your RM159 for 800mbps should have been contract free if you didn't apply for that YEP 2019?
Or you already decided that you will be using it for 2 more years then that discount worth it.
Morning_Star
post Jun 2 2020, 04:59 PM

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YEP 2019 is the opt-in 3 months free data but re-new 24 months contract ?
MX510
post Jun 2 2020, 05:01 PM

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user posted image

Found that i switch back to TM TP-Link as default modem bring back my download speed , i'll guest my mac address being capped by TM , since switching ppoe account also didn't work
cba5566
post Jun 2 2020, 05:59 PM

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QUOTE(derthvadar @ Jun 2 2020, 02:19 PM)
Capped at 60GB.
*
Possible capped at 60Gb.
Reason u pay less ...
cba5566
post Jun 2 2020, 06:02 PM

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QUOTE(xCryptik @ Jun 2 2020, 01:25 PM)
That deals didn't stated unifi lite or unifi fibre clearly. Only unifi 300Mbps, unifi 100Mbps, unifi 30Mbps.
Maybe that's the reason they change streamyx into unifi lite. So that we never know it's fibre or copper if they advertise it as unifi.
But still that RM39 for 30Mbps!
*
As i know , copper line or VDSL2 max support is 100M .
It can not use copper line to cater for 300M plan.
shaktiv8
post Jun 2 2020, 07:48 PM

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No problem with Netflix but internet feels so slow and laggy to all websites.

Controlling my tv from my phone also takes so long for the input to register

But Speedtest still 700+
soonwai
post Jun 2 2020, 08:48 PM


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QUOTE(Lescotesco @ Jun 2 2020, 02:09 PM)
yes diff customer get diff package... i got this package last time by auto upgrade from najib annoucement, turbo etc etc.

i start with 179 for 30mbps, then auto upgrade to 50mbps (najib time i think, then add RM10 to 100mbps) then turbo to 800mbps and they remove the RM30 for ultimate pack. i dont know why...

so now i m paying 159 for 800mbps. if existing customer go and apply for this package at this price, for sure they wont allow. i m lucky to be
user posted image
*
Nice, exactly the same progression as mine. 159 for 800 Ultimate and STD20.

But so unfair that szemeng76 got the same thing for RM149.

This post has been edited by soonwai: Jun 2 2020, 08:49 PM
soonwai
post Jun 2 2020, 08:53 PM


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QUOTE(den @ Jun 2 2020, 03:04 PM)
haih. if my landed house has TIME, i will definitely go for TIME.

the UNIFI trying to earn more money with the bundled package with play tv that i hardly watch at all.
*
My new house is TIME. No choice. No other options there. Paying RM199 for 1G.

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