Like that, this new black box is of no use to me.

got any sms or email said that you migrated?
my new STB stated that i'm not subscriber and the TM technicain said i need to wait for migration sms/email

Anyone same as me that got emails from Unifi for random customer's bill? Checked with unifi livechat CS and was told they received multiple complaints. Apparently PDPA Act breached in this case!

Dont be surprise if your bill were sent wrongly

I have question to ask for the utorrent software since i am newbie to use utorrent .

I already downloaded 60% on utorrent.They are two new
peerers 0% connected with me.I can see them about 20 seconds
then they disappeared on "peer list".
But i still can upload speed to them.
Seems like they go to other side ...What thing need to click or
set to do so ? I can uploaded speed but don't know upload
to who ...

300mbps @ rm139 want? Hehe

Guys wta is 30mbps enough for 3 people in the house 2 will be streaming 1080p movies and 1 will be gaming games like dota2 and fortnite? All using by wifi??

You can just sign up to 30Mb/s & test by yourself
If not enough then you can upgrade to 100Mb/s anytime with a new contract

My fiber cable had been bitten by mouse at ceiling, can I do it myself to repatch it?

What tools do I need? Does the procedure as easy as doing network cable?

Thanks in advance.

is it bitten so bad that u get no connection?

if so, u will have to call unifi, they arrange contractor.

i had a problem like that... gardener whacked/cut the cable.

they replaced the inside fiber core but patched the outside jacket - rm400.

This post has been edited by AVFAN: Jan 18 2020, 10:19 PM

Not possible.
It need fiber patching device to reconnect the fiber optic.

if you wanted to DIY

fiber fusion tool

If his roof cable is directly till the pole good luck. If just need connector from outside entry then just buy online. Haha

Yes, the cable is totally broke apart, was wondering why no internet for whole damn day after endless calling tm, then I accidentally pull the cable then it fell from ceiling

Damn it sounds complicated, I guess have to wait tm guys to visit then.

This one for professional right?



FYI guys:


Another half still in the ceiling so I thought I crimp a new fiber connector like rj45

you can buy the fiber cable at Lazada .and DIY . no need for fiber tool.
PROVIDED you have a fiber junction box at the outside house wall .

normally the outdoor fiber cable ( black color ) and the indoor fiber cable ( white ) connects here. at the junction box.

you may also have another junction box near the unifi BTU . depends on the installer . my house have it.


https://www.lazada.com.my/products/sc-sc-fi...s541022386.html?

This post has been edited by tien171: Jan 18 2020, 11:02 PM

Nope, mine is black color cable direct from pole, no junction box whatever

old unifi subscriber comes with the ftth box and new subscriber doesn't need the ftth. the direct pull cable from tm pole and enter ur house.

ok. so your best option is to call unifi service .
do tell them its fiber cable break. else they send the wrong tech who cant fix cable break.

Put inside roof without microduct or protector sleeve?

After 3 years of endless complaints at TM's online CS and store, a mail to MCMC and finally a call to local YB which they passed info up at Dato Gobind's office...
Those who are at Bandar Putra Kulai, I've got a bad news...
Agents who took our info basically just submitted another demand list to TM which they ignored; while local YB had already send a direct letter to MCM requesting TM allocate budget for fiber laying ASAP... they tried, the problem is on TM and TM alone

NO ETA on UNIFI as at Jan 2020, probably wont be avaliable untill mid year

This post has been edited by QuantumEdge: Jan 19 2020, 12:50 AM

Im an existing 300 mbps + with the old unifi box subscriber. Do i need i get the new unifi box with no monthly additional charge?