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gastacopz
post Aug 1 2020, 07:22 AM

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Anyone got their waiver for august service fee?
gastacopz
post Aug 1 2020, 09:10 AM

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QUOTE(cybpsych @ Aug 1 2020, 08:11 AM)
your previous monthly fee was normal charged in which date?
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1st every month.. usually b4 8am already waived
gastacopz
post Aug 1 2020, 10:55 PM

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QUOTE(Cookie101 @ Aug 1 2020, 10:52 PM)
No longer being charged. Not shown on app since update.
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Any official source for no more charges?Me no trx in july, so now hesitate to reload to gopay due to this fee..

If true, then i'm super happy..
gastacopz
post Jan 10 2025, 11:15 AM

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QUOTE(SillyKoala @ Jan 2 2025, 09:57 PM)
Has anyone been charged service fee?

I have used it to top up my phone in Dec, but i am still being charge service fee on 1/1/25.
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Dec not yet start the fee.. As its already waived on 1st Dec.

My fee charged on 1st Jan, and do some transaction on 5th.. Till now no waive yet..haizz
gastacopz
post Jan 10 2025, 11:32 AM

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QUOTE(cybpsych @ Jan 10 2025, 11:20 AM)
is it suppose to work like that?

charge first, then spend to get it autowaive?
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not sure, maybe..just emailed them to check the status...
last time charged and waived same day
gastacopz
post Jan 10 2025, 12:21 PM

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QUOTE(MGM @ Jan 10 2025, 12:06 PM)
Any txn between 1Dec to 1Jan when fees charged?
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no..i thought started 1st Jan..so Dec shouldn't be consider?
no?
gastacopz
post Jan 10 2025, 02:38 PM

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QUOTE(cybpsych @ Jan 10 2025, 02:31 PM)
it need to evaluate past txn, then only can decide charge or not, right?

not the other way round, charge first, if got usage, then waive (your scenario)
likely, 1 Jan's fee is for Dec 2024's non-usage

1 Feb's fee is for Jan's non-usage
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gged if like that..rugi 2.50..aduuii..

will argue with them later if like that..coz mentioned 1st Jan..why should account Dec one...owaiiii
gastacopz
post Jan 16 2025, 12:52 PM

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QUOTE(gastacopz @ Jan 10 2025, 12:21 PM)
no..i thought started 1st Jan..so Dec shouldn't be consider?
no?
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QUOTE(cybpsych @ Jan 10 2025, 02:31 PM)
it need to evaluate past txn, then only can decide charge or not, right?

not the other way round, charge first, if got usage, then waive (your scenario)
likely, 1 Jan's fee is for Dec 2024's non-usage

1 Feb's fee is for Jan's non-usage
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QUOTE(gastacopz @ Jan 10 2025, 02:38 PM)
gged if like that..rugi 2.50..aduuii..

will argue with them later if like that..coz mentioned 1st Jan..why should account Dec one...owaiiii
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QUOTE(MGM @ Jan 10 2025, 04:22 PM)
I think should be what cybpsych said cos 1 have 1 txn on 3Dec, and  on  1Jan fee was charged n waived.
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they will waived the fee as goodwill gesture, and yes, exactly as cybpsych said, that's how its work brows.gif


 

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