Mine failed. Wonder if there is a limit.

Edit: Bigpay deducted the top up amount. Oh no....

This post has been edited by RickRick88: Jan 17 2020, 12:44 PM

I encountered similar issue laat fri, unsuccessful but amt charged into bigpay, after 20mins, amount reversed from bigpay. I thought i kena banned. Lol

Tried just now top up 30 all ok.

Anyone cancelled this card? The only way to cancel is contact their CS? Then what happened to the credit balance if any?

Thanks for the info.

In their website stated:


Please follow the following steps:

download the Service Request Form that is available at GoPayz Website under Menu, ‘Other Services’ tab;
complete the Service Request Form and submit the duly completed form to our Customer Care via e-mail; and
upon receipt of your request, we will perform an account closure and refund any balance available in your GoPayz Account (after deducting all amount due to us) to your account maintained with a licensed bank in Malaysia.



I want to cancel my Gopayz but cant find the form in the website. Any clue please? Thank you.

Thank you very much