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 New broadband service, iBurst by iZZinet Sdn Bhd

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strongbaby
post Aug 7 2007, 01:10 PM

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QUOTE(wr6969 @ Aug 3 2007, 01:06 AM)


And they claim about being connected even while moving at 100km/h?  Hhhhmmmmppphhh...I'd like to see that!  Maybe they mean in a convertible.  Oh yeah, how nice it would be driving around in a convertible showing everyone you're surfing while travelling at 100km/h, especially during monsoon season.  Seriously, this should never have been a selling point for the service  doh.gif
Ah yes, now this would give all of us some idea on how to hook up their IzziPro product to a wired/wireless router, right?  wink.gif  And they claim only a select few brands/models work with their IzziPro product, a claim which I took with a whole bucketload of salt when I heard it.  And they insisted that they will not do support for customers wishing to share their connection - it's up to the customer to experiment and get it to work (I happened to read their internal training manual - I asked so many questions which they weren't able to answer during the roadshow that they just took out the damned training manual and showed it to me.  It was around two inches thick  shocking.gif  rclxub.gif )

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in fact, he is right, the izzi tech support advice given was piece of crap.

i am using izzi pro, at first was ok when i am using one single laptop to connect.
and a week later i tried to hook up other laptop and pc, it's not working at all.

called them many times and the only crap advice they will say, they only provide guidance
throughout the cd and installation of drivers (for the usb card/pcmcia peanut setup),
and for izzipro, they dont provide help for routers, means DIY.

so to me, its very misleading of their izzipro product claiming able to connect multiple users but same time
dont provide related tech support/guidance for routers or no routers in their FAQ website or phone support.

i myself even tried setup the ICS, disable my wifi router dsl auto dial, auto detect settings and script, network collaboration usage, etc...
none of it work...... and still, only 1 computer can access internet at same time regardless how many drivers install on my each computer.

(they dont provide trial usage, they forced you to pay one lump sum amount to purchase, they will left you in the lurch if you face problem which they unable to solve)


already complained to them via email and awaiting for their call to rectify this problem before i sing out to the media.


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