Perhaps you want to read the T&Cs of service closely. It's available here ---> http://izzi.com.my/terms_condition.php

In particular, clause 10.6:

QUOTE

10.6 iZZinet reserves the right to suspend or terminate a Customer who consistently uses the Service to download or upload extremely high volume/content/traffic data. For the avoidance of doubt, the Service is not designed for consistent or extremely heavy users, particularly using peer-to-peer applications constantly or consistent use of any other applications that will have a detrimental effect to iZZinet Network's performance and that of other users' use of the Service.

Don't go signing up without reading the fine print now!

And paying one year upfront without a clear explanation of dispute resolution? Hhhmmm...

OziBurst is trying so hard to sell his company's products! The more he posts, the less credibility he has, and by extension, his company. I think by now almost everyone here has given up with this company.

When I went to their "roadshow" in Digital Mall recently, I discovered that:

(1) they are not sure how to hook up a router to their IzziPro unit through the Ethernet port. They claim only a few router brands/models work with the unit. Having done my research, I do not think this is the case, but I'm not posting my findings here as I don't do marketing for them

(2) I asked them to bring the unit further indoors into the mall to test the signal. I got all sorts of excuses for them not being able to do so. I suspect the main reason being that once inside a building, you lose the signal totally. This means that you would need to be next to a window or opening to use this service. And the PC Card and USB devices don't come with external antenna, so this probably makes their reception much worse compared to the IzziPro model (although the PC Card and USB devices have external antenna ports, no antenna is available yet, according to the Izzi folks there, and they couldn't give me a timeframe on when this would be available)

How so?

And after 4 pages and some rave "real" user experiences, not one single soul has actually posted any latency information

You're assuming they have sufficient capacity for you to sign up and maximise the usage of the service. What if they don't? You'll be wasting one whole year's of subcription just to test something that very few people have had positive experience with Looking at the bandwidth tests done by husagi, are you really going to be happy with 250kbps?

And pigs will fly

Didn't know students were so rich nowadays as to pay an entire year's subscription upfront

The jury's still out on this one, I think. But for those who are daring and with deep pockets, this won't stop them from subscribing anyway...

It's the hefty upfront costs that is keeping people away. People are asking, and rightly so, that if a new, untested, unproven company was to launch a service and demanded one full year's payment upfront, something must be fishy somewhere? Although they do have some sort of a money back guarantee, it seems to be such a big hassle for the customer. And there is insufficient positive user feedback so far about this service; if anything, the user feedback in this forum seem to be a mixed bag.

Write to their customer service demanding an extension of your subscription period for this unacceptable performance degradation period. Enclose speedtest results from their own website as well as other speedtest sites.

Do they provide said free external antenna for the IzziPro device as well?

Thanks!

Looks like it's time to cancel upon hitting the third month then!

They're beginning to sound like TMNet - each of them is telling a different story. I'm sure if you call up their management you'll get another story. And if you complain about the slow speed outside their network, their reply will be "it's best effort, sir"

It's beginning to sound like puppy love - it's all lovey dovey in the first weeks you sign up, then it goes rapidly downhill after that! Maybe we need more time to pass before other "newer" users will begin to experience this

The cheapest HSDPA modem is now the Sierra Wireless Aircard 875 PC Card at RM 460, capable of supporting 3.6mbps currently, up to 7.2mbps in the future. Couple this with an external antenna, and I can safely say that within an HSDPA area, you will enjoy speeds up to 120KB/s, consistently, at least for my D50 package (so called equivalent to D120 package, D50 is staff price, I'm not staff, don't ask me how I got it). If someone has a D120 subscription, I'd be more than willing to test your SIM to see if it really can enjoy up to 3.6mbps with my hardware setup

Celcom3G can be cancelled anytime. So if you're unhappy, cancel it within a month and resell the Sierra Aircard (there is quite a lot of demand for this card nowadays).

Much better than paying upwards of RM 1,200 up front, with no idea of how the refund process works when you want to terminate the Izzi service. Considering the feedback in this thread, it doesn't sound too promising, at least to me.

This post has been edited by samueler: Sep 16 2007, 10:02 PM

Pssssssst...



Such atrocious English

They say so here.