they hv a base station nearby the Cheras Tesco Xtra. you should be within the coverage if u nearby there.
try to go to one of those roadshow counter ask them to go to yr place to do a test before you decide to purchase or not.
pls dun compare a wireless broadband with a wired broadband.
cs i think ok but technical support might still be a doubt as if u read the whole forum here,
u should see they did attend the user problem fast but solving the problem is another thing.
but so far, they did their work as they claimed.