Well, for me at least, things have gotten from bad to worse. Previously my torrentflux server gave me 120KB/s. Then it dropped to 70KB/s. Now it's 45KB/s. Very soon it will drop to zero, and I hope the company ends up this way too Sigh, another month to go before my three month anniversary...another painful month of waiting to cancel...

Sorry for missing your question, arjen, didn't mean to ignore you

I'm using the IzziPro desktop modem. It's by far the most powerful of the three devices, according to Kyocera's website. Signal strength is good to excellent, never dropping below 70%, often 80-90%, as reported by the iBurst utility.

My guess is that the increase in new users has congested their base stations (there is only a small-ish number of concurrent users that an iBurst base station can support according to my research), as well as these additional users using up IzziNet's existing capacity. So, two factors are contributing to the slowdown in surfing/direct download/P2P - base station congestion and international capacity congestion. Since I don't have a utility program to query a base station to see its load, I can't prove this theory. None of the iBurst utilities out there which I've tested can show this information.

Another user duped! Nice speeds at first eh, then goes rapidly downhill after that! Sounds like my experience.

As for BT, my speed when I first signed up was around 90KB/s. It then dropped to about 70KB/s. Then to 30-40KB/s. Two days ago I tried with a few popular TV series torrents, it never went above 10KB/s. I have since given up using it for P2P, it's become an expensive investment for slow browsing...

Why not just take their 7 day offer, and test and abuse fully during the 7 day period? If you're not able to play your online game in the first 7 days, I doubt you'll be able to play it after that. Just return the package to them if it doesn't work. No better way to tell. You can keep asking these questions but if no one has experienced the games you're talking about before, no one can comment.

Alternatively, get the fella who does the testing to go over to your place to do some testing, one of which could be your online game.

Also, mobility is limited, at least for now. Not all of KL is covered, and once you're out of KL, good luck to you on finding a signal.

I stand corrected. It's not "or" but "and" eh? So, to qualify for the refund, you must have no service and downloaded less than 3Mb? Not "you must have no service or downloaded less than 3Mb"?

If this is the case, then better get that handsome leng chai to come over to your place to do some testing...

MCMC going to compensate you if the company goes bankrupt? What country or world are you living in dude?

If you have no confidence, don't subscribe. Simple as that. Duh...

Shill marketing. Lots of it nowadays in Lowyat.net. More so in this particular thread.

I suggest potential users read carefully the responses in this thread; whom they were made by, etc. It's the least an intelligent would-be buyer must do before signing up to avoid a lot of unnecessary stress and aggravation later on.

ROTFLMAO!

Using big words do not make you look intelligent. Kyocera manufactures the hardware for Izzi. In fact, they are the only hardware manufacturer for iBurst equipment in the world, IIRC. The only major customisation for each country that offers iBurst is the frequency it operates on.

When you distribute, aren't you selling the service? Selling the iBurst hardware without the service is absolutely pointless, the hardware cannot be used for anything else apart from Izzi's service.

Clearly you need to do a lot more careful thinking before you embark on such an ambitious endeavour. You need to iron out those misrepresentations and inaccurate statements from your selling pitch

More inaccurate assertions and incomplete market research. If you subscribe to Maxis Internet2Go, there is no minimum contract period. You can cancel anytime. It's currently priced at RM99 monthly. You do, however, need to buy a datacard or phone that is HSDPA capable to enjoy the service. This is a one time investment. In case you haven't noticed, subscribers pay for the hardware when you subscribe to Izzi. How else can you explain the difference in pricing between Izzi's different hardware packages offered, when all other terms of service remain the same?

An alternative to Maxis would be Celcom - its Broadband product. They have a daily plan, a monthly plan with speeds capped at UMTS, and a premier plan on HSDPA. Again, as with Internet2Go, you need to buy your own modem. And again, you can cancel anytime.

Contrast this with Izzi - you pay upfront, then when you want to cancel, you have to wait for a refund cheque. With the others, you just wait for the final bill before settling it. And even if you opt for interest free instalment payments using your credit card with Izzi, you would still need Izzi's consent before your credit card company will cancel the remaining monthly instalments. If there were no such controls, what's to stop me from buying an expensive product using interest free instalment, then unilaterally cancel my remaining instalments?

Please post the technical specifications of your antenna here. For example, frequency band. Gain. Horizontal/vertical beamwidth. As far as I'm aware, there are not many manufacturers who produce antenna optimised for iBurst. Even if they did, you still need to find one that covers the 1800Mhz frequency for it to make a difference for Izzi.

And of course you're absolutely correct - signal strength and performance are different things. Although it may seem logical to assume good signal reception gives better speed, this is not always the case. With wifi, I've survived on 30-40% signal strength and still managed to download at 150KB/s. If you play with wireless technologies often enough, you'll see what I mean. I currently subscribe to Streamyx, Celcom HSDPA, and Izzi, and use wifi extensively, so maybe I know what I'm talking about

Unsubstantiated insults will get you nowhere my young padawan. You have to learn to argue intelligently, backing up the points and assertions you make, otherwise you'll end up looking sillier in the eyes of fellow forumers. And it appears that I am not the only one questioning your motives in posting all these rave reviews about the service. But, I digress. Let me begin my retort.

Once again, for reasons unknown to me, you have chosen to be totally inaccurate in your statements. Out of the 4 wireless internet service providers (which 4 exactly are you referring to? I only count the three major ones having a threshold of minimum service coverage, ie. Maxis, Celcom, and to a limited extent, Izzi), you mean to tell the people in this forum that Maxis is not mobile? Even their home wireless broadband service is as mobile, if not more mobile than, Izzi's. Of course the same goes for their Internet2Go service. Are you deliberately leaving Maxis out of your arguments out of spite, because you've had a very negative experience with them before?

Secondly, I have found nothing in your reply to warrant a thought-out reply from me. You have attempted to cover up the deficiencies in your replies by making generalised statements without basis in fact.



What interest does Kyocera, a large Japanese company, has in the success of a miniscule Malaysian company apart from an arm's length relationship of selling its products, collecting the money due, and providing support? Do you mean to tell me that Kyocera has a stake in Mobif/Izzi, the provider of this service? I can't seem to find any publicly available information that this is the case, perhaps you can point us in the direction of one to back up your statement? This is akin to saying that BMW wants Auto Bavaria, one of its distributors in Malaysia, to succeed, and that it cannot and will not let it fail. This is pure hogwash. They couldn't care less who does the distributing of their product, as long as anyone is capable of selling their products, they'll work with that party.

And you seem to be implying that if a large company is supplying you with the product, your company cannot fail. History has shown that even when global, seemingly well run companies release their own products there is no guarantee of success - think about Betamax from Sony. Think about what Sony is trying to do with BluRay now. Think about Jaring's wireless service. Think about Time's foray with its Webbit product.

Can you quote me authoritative studies of the rule where "large company = guaranteed success?" in every instance of its product launch?

To paraphrase Alexander Pope, a little knowledge is a dangerous thing. When people say they know a little, they think they know a lot and comment like an expert commentator, making all sorts of unsubstantiated statements and sometimes telling outright lies.



I really don't understand what you are trying to say here. Got your panties in a twist is it? What I am saying is that when you distribute anything, you are selling that product or service, directly or indirectly. Why bring the venerable Oxford dictionary into your argument?



Try to take a longer term view of this situation. With Izzi, the product you buy cannot be used for anything else. You own it after a year. If you terminate, you'll have a hard time selling off the hardware to a very limited market. With 3G/HSDPA devices, you can sell it easier, try looking in lelong.com to see how many HSDPA devices are on sale. And if you already own a 3G/HSDPA phone, your hardware investment is nil.

Izzi's hardware is limited to 1mbps at the moment, perhaps 2mbps in the future. HSDPA devices are already capable today of going up to 1.8mbps. If you buy the right device, it will support up to 7.2mbps. Speed wise, all other things being equal, you'll get more bang for your buck with a 3G/HSDPA service. But of course this service is not for everyone, just like Izzi's is not universal panacea that some in this thread have made it out to be.

Sell off the datacard/modem/phone on lelong.com. Plenty of buyers if you're not an unreasonable person when it comes to price. It's not a throw away proposition when you buy a HSDPA datacard. If Celcom doesn't work, try Maxis. If that doesn't work, try U-Mobile. With Izzi's hardware, you're stuck with Izzi, full stop.

And I've always wondered why there is no money back guarantee after 6 months - perhaps Izzi will just kill your connection on the 6 month anniversary. After all, you can't cancel, so what are you going to do about it?



Come on, my friend, you can do better than typing motherhood statements to back up your claims and statements. Post something intelligent and which makes sense so fellow forumers can see that you are impartial when it comes to selling this service.

You can always buy the hardware using a credit card, and opt to repay your bank in interest free instalments. Many, if not all banks provide this service to encourage people to spend more

But here's something to think about: If you can't afford something, don't buy it. If you purchase alternatives based on price alone, you will get no sympathy later from anyone if the alternative doesn't perform up to your expectations. As the saying goes, cheap things not good, good things not cheap.

With other access devices, you can always use them with alternative providers (with HSDPA datacards, you try Celcom, Maxis and U-Mobile (when they finally decide to launch their service)). If all three doesn't work, sell it off in lowyat.net or lelong.com, no big deal.

Interesting. For a panel, it's got quite a wide horizontal beamwidth.

My comments:

(1) N to MMCX pigtail shouldn't be optional, in fact, it's probably highly recommended. I don't know many people who have got spare N to MMCX pigtails lying around. What's the loss of the pigtails you've got? The net gain is more important.

(2) A panel antenna assumes you know where to point it though. Most of us probably haven't got a clue where Izzi placed their antenna unless we speak to their technies, and even then, they may not tell us. Of course we could all go around looking at rooftops for the signature iBurst antenna, but I doubt we have that much patience and time The low tech approach would be to randomly point the antenna, check signal strength and repeat process until you have a rough idea of the location of the antenna 

If you're planning on selling this, why not post the price here for the antenna, as well as the pigtail? And of course make it clear to people that if they don't buy a pigtail or have one lying around, the antenna is almost useless except as a paper weight

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Added on October 28, 2007, 4:30 pmSounds like you know what you need to do then, based on your circumstances.

A quick benchmark:

(1) Maxis internet2go at RM 99 per month = RM 1,247.40 including service tax.
One time investment in HSDPA PC Card at RM 430. 1.8mbps bandwidth, some have reported higher speeds. Check relevant LYN thread for details.

(2) Celcom's competing offering is at RM 120 monthly before service tax. 3.6mbps bandwidth.

This post has been edited by wr6969: Oct 28 2007, 04:37 PM

If you signed up for P2P alone, you will be quickly taking that statement back once they start throttling when they reach a minimum number of subscribers for "critical mass". After all, it has been stated clearly in their T&Cs that they shape P2P traffic, so it's just a matter of time

I don't know about the rest, but I sure find it interesting that the user feedback lately has been rather negative. It initially starts out good, then slowly (or, for some users, quickly) deteriorates. This seems to be a disturbing trend.

And yet, in spite of all these feedback, people are still signing up. Also, despite saying that wireless connections are not good for latency sensitive applications such as online gaming, there are still people who sign up for it. I am continually surprised at how humans love to inflict unnecessary and avoidable pain on themselves

Finally, if you use Izzi's own speedtest, I'll be terribly unhappy if I don't achieve 80% of my promised bandwidth. After all, the speedtest is done internally, it's not going out anywhere to the internet. I suggest that people who are not getting at least 80% of their bandwidth using Izzi's own speedtest to lodge a report, then if nothing gets done, report to the MCMC using the guidelines here.

This post has been edited by wr6969: Nov 2 2007, 12:41 PM

All I can tell you is this:

(1) I missed my 3 month refund window, and now have to wait till my 6 months anniversary, when I will definitely cancel due to poorer and poorer performance as time passes

(2) looking at the other responses in this thread, it seems this is a bad service for most people, and yet there are so many people signing up. Like I said previously, we must love torturing ourselves unnecessarily

(3) don't believe what people who have a vested interest in selling this service say. They will only say good things to sell the service, so take their comments with a big pinch of salt

(4) in the early days of my subscription, I could download at 110-120KB/s using HTTP direct download, 4 max connections per file. Nowadays, I have to use 16 connections for one file, same file hoster. This leads me to believe that they have throttled their per HTTP thread download limit to compensate for their lack of bandwidth. Other transfers have also slowed considerably as well, such as FTP and BT; some have degraded by at least 50%

(5) they're desperate for business now - notice all the "special offers" where you pay 12 months and get 15 months. Early customers are not appreciated since the offer is not offered to them. I am sure the current performance problems is due to them signing up too many new users without a corresponding increase in bandwidth. So, as a future customer, you may as well wait until they get really desperate and start throwing price and freebies at you

I very much doubt that spending more money to erect base stations will solve the problem. Unless every base station now is swamped with users, which I very much doubt. We used to be able to use a third party freeware to see each base station's load, but when I tried it with the IzziPro modem, it doesn't work; I'm guessing because Izzi asked Kyocera that this feature be disabled.

So, with that in mind, more base stations = more customers. Bandwidth between Izzi and the internet remains the same. Now, instead of having 1,000 users share a 10mbps connection, for example, they have 10,000 customers. It doesn't take a genius to figure out that the connection will get slower and slower. Each user may have 100% signal reception strength to the RBS they're connected to, but since they're all sharing a small internet pipe with a million other users, their experience will be the same as surfing on 56k dial up speeds.

I think their first priority should be to stop taking new customers, and focus instead of increasing their bandwidth to the internet...duh...

I wish for once that M'sian ISPs/celcos would do the "right thing" instead of just thinking constantly about fattening their own pockets at their subscribers' expense.

Source of report please.

Let's say this is true. Let's say Maxis, Celcom, DiGi and Izzi all have 25% market share. This translates to around 3,750 users for Izzi. If they can't even handle this small number of users efficiently, what hope is there when more and more users sign up?

Notice most of the users here are complaining about slow connections. Frankly if you ask me, getting 50-60% of advertised bandwidth doesn't cut it, it's a con job. Doesn't Streamyx offer better, at least 70%? And yet people still complain. I wonder why so many people here are happy with 50% of their purchased 1mbps speed.



I, as a customer, doesn't give a rat's ass how much they spent on the service. It's not an excuse for poor service. Imagine if I already spent RM1 million setting up a restaurant. I have no money left to hire a good chef. The food sucks. I tell my customers - hey, I already spent to much money to set up the restaurant, I have no money to spend on a good chef. But my restaurant in nice, no?

Spending money on towers to increase coverage is one thing. More importantly, spending money to improve bandwidth is more important. Unless all of us here want to go down Streamyx's path? I think not. Personally, I don't want to even think about it...it's too scary a thought - simply selling the service but not expanding capacity to cater for increased demand.



You are beginning to sound more and more like an internal Izzi employee, with access to such confidential company information. Or is this simply speculation and hearsay? Do you believe everything that Izzi's marketing folks tell you? Damn, don't we wish all customers were as gullible as you?

How do you know they're sincere? You're trying very hard to sell their service here, you yourself are a distributor or reseller or whatever they call you clowns nowadays. What has the government taking back the 2.5 and 3.5Ghz spectra got anything to do with Izzi's business and its level of service? I think you should just focus on the arguments at hand, rather than clouding the issue with your, and Izzi's branding of FUD (fear, uncertainty and doubt)...

If you quote something, and someone challenges you, you need to provide the source, or at least quote a website where you got the information from. Otherwise you sound like a moron and an imbecile. You already sound like one, making claims like this will make people confirm that you are indeed one.

What if I said Anodize was a faggot? When challenged, I need to provide some reasons why I said that; perhaps someone posted a picture of you copulating with another male?

Come on, you can do better than that, at least put in some effort to reply intelligently to some of my comments here. You seem to be typing aimlessly, putting forth all sorts of arguments except the ones that make sense or address the points I've raised.



I paid for a service that they sold, I think I should be entitled to some sort of reasonable performance. Is that too much to ask? When you pay for something and it doesn't perform, do you take it lying down, and enjoy being raped by the seller? If so, I applaud your generosity and idiocy. And trust me, I've complained about the speed. No one there could give me a reasonable answer. And who says I can't accept criticisms? Perhaps you were talking about yourself - look at all the points I've raised, and make an effort to answer them in detail, rather than making motherhood statements about the world and why is it that Izzi is the best thing since sliced bread, or is even better than sex with a supermodel. Make some sense, boy! If you can't make any sense, leave it to the Izzi people to provide some reasonable answers to our queries here.



So, if the recent withdrawal of the spectra has nothing to do with Izzi's business, why bring it up here? Yet more proof that you seem to be talking out of your anus. You're not furnishing relevant information; simply digging up news items and attempting feebly to link them to your arguments. I say again - please make some effort to think about what you're saying before typing it. It demonstrates intelligence, something which you sorely lack at the moment from the quality of your postings, in my opinion

And now you're insulting LYN folks by saying we're insignificant and not worth your trouble? Having said this, I wonder which idiot will still want to call you up to ask for demonstrations when clearly you're not sincere in helping people out after the purchase.



Oh come on, have some balls and don't back out now, we're just getting started. You're not a eunuch are you? Why pass your ball(s) to edwin? Surely you have the intelligence to answer our queries yourself? Oh well, judging by the quality of your postings and so-called motherhood irrelevant arguments to make your point, I don't think you'll be missed

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Added on November 23, 2007, 6:29 pmThis kind of attitude doesn't bode well for future customers. If you are having a problem, solve it. Don't just tell customers to phuck off. It's not nice, and doesn't build customer loyalty. And since you seem work for Izzi, do we take it that this is the official line from the company? Take it or leave it? Put up with the shitty service or ask for a refund? And the best part is, the refund conveniently deducts a portion of money although it could be none of the customer's fault. Nice way of doing business, if you ask me - sell a service which sucks, then during the refund process, conveniently deduct a sum of money and keep it in your own pocket. I believe this is called a scam in most parts of the world

And I believe most of us here have called up customer service as well as written to them. How many times do we have to call or write in before something significant and "real" is done to solve these problems? All I see are "we're putting up more base stations" but people are still complaining about slow speeds. What gives?

Perhaps IzziNet should be renamed IzziCon?

This post has been edited by wr6969: Nov 23 2007, 06:29 PM

(a) Whether Streamyx disconnects frequently or not could be due to bad wiring to your house. Your neighbour may not be affected, so this is not the best test for connection reliability.

(b) As for the Izzi salesperson to come over to your abode, bear in mind that they are bringing their own terminals to do the connection. Unless someone can confirm to the contrary, I believe each device's ID is tied to a username/password combination. Izzi can easily configure the test account such that its traffic can have a higher priority over all other subscriber's traffic, so you get some excellent test results. This dastardly move would not be beyond Malaysian companies just to make some sales. The customer is so impressed with the test results that he/she signs up on the spot. I'm not saying this is practised, but bear this in mind. I recall reading in this thread where people have complained that during the testing they achieved impressive speeds, but later, the connection quality began to degrade.



I was told by their back office personnel that "reloads" are only available in a minimum 3 month package. So you either renew for 3 months, 6 months and 1 year. Maybe they've changed their minds. Who knows? When I spoke to them about three months ago, the price had yet to be finalised because the service had just been launched, and no subscriber would encounter the renewal situation at least until the second quarter of 2008.

What exactly are you comparing this against then? Maxis wireless broadband packages? Celcom's broadband packages? Jaring wireless? u-mobile? Etc?

I'd be interested to see how you arrived at this conclusion



The cost of the IzziYou package now costs RM98 monthly, and this includes the cost of the hardware. The subscriber is actually paying for the hardware, which he/she owns after 12 months. Therefore, since the hardware is already purchased, the cost for renewal MUST be lower than RM98. Pricing it at RM98 will mean the subscriber is paying again for the hardware, which is a scam

If you don't know what I mean, take a look at their current packages here.

IzziOne RM 66/mth, IzziYou RM 98/mth, IzziPro RM 118/mth, IzziTeam RM 180/mth

The service level for all products is identical; the only difference is the hardware. So the difference in pricing can only be attributed to the cost of the hardware which the subscriber is purchasing.

So, I say again, the cost of renewal once the 12 months is up must be lower than what they are advertising for their packages now, unless they're out to make a killing from renewals.

Also, on the subject of renewals, since they haven't announced up front what the costs will be, they can price it sky high later. The subscriber will have no choice but to not continue. What happens to the hardware then? It can only be used for Izzi's iBurst service in Malaysia, and since there will be no other iBurst providers in Malaysia, you're stuck with a useless piece of hardware which you can only sell to future subscribers, probably at a low price. And you'll have a lot of trouble selling it, because the potential market is small compared to other wireless services. With a 3G/HSDPA device, that device can be used for services from Maxis, Celcom and u-mobile for now; and DiGi later. All these should be factors in your buying decision.

Yes, this is only part of the solution. Building more base stations will improve coverage and perhaps reliability. Of equal, if not more importance, is the need to have sufficient capacity to the internet. What's point of having 1,000 base stations covering the entire country when their bandwidth to the internet is 10mbps?

And like I've mentioned before, I wish the firmware was not modified so that we could at least examine the load factor on the base station we're connected to. If you surf on over to the South African iBurst forums, you'll see that those people have written some open source programs that allow you to connect to the IzziPro device and get detailed information for each station that your device can "see". Why not have this transparency as well for Izzi? Surely they're not trying to hide something from the unsuspecting public?

All wireless services emit radiation. Why aren't we worried about the radiation from our mobile phone service? From Astro? From all sorts of wireless signals that are out there nowadays? Why just focus on worrying about Izzi's signals?

And there has not been one single dependable, credible and reliable report linking health problems conclusively to living beneath high tension electricity cables

Yes, that's the software, thanks for helping me out, kevyon6! I believe there's another one that provides almost the same information; I can't seem to remember what it was.

The program doesn't work with my IzziPro device. Maybe I'm just an idiot who doesn't know what he's doing

Perhaps future subscribers can ask the tester to bring along a program that shows the current load on the base station when they come over to test, just to make sure you're not being connected to an over-saturated base station? After all, forking out this kind of money is not a small matter, no?

And let's hope we don't have to set up a similar site for Izzi's services in Malaysia

This post has been edited by wr6969: Nov 25 2007, 12:21 PM

No, I wasn't picking on you specifically, you have my apologies if you thought I was!

I was merely pointing out that disconnections with respect to Streamyx may not be all TMNet's fault. It could be bad wiring in your house that affects stability as well. And of course it goes without saying that TMNet shouldn't be installing ADSL services if one's home exceeds, I think, 4km, from the nearest exchange; otherwise it will result in all sorts of problems. But Malaysians are insistent, stubborn and at times, overly optimistic - they insist they want to try it out even though it's not advisable, then when things go wrong, everyone in the world is at fault except themselves, when the problem was "self-created" in the first place.



I think I've said many times before, never ever believe 100% what the reseller tells you. Even when you speak to representatives of the company, they will still lie. In Malaysia, selling is more important than what you are selling. After sales service is almost non-existent. All that matters is making more sales. We have a long way to go before we fully embrace the customer service mentality common in the developed world.



I see. I wasn't aware that all new Streamyx contracts now have a minimum subscription period. I always thought that they only enforced minimum contract periods if you take one of the highly dubious offers which come with low quality, poorly designed made-in-China PoS.

When comparing, I've always said that you need to broaden your horizons a little. You have to take Celcom's Broadband and data only packages into account. You also have to take into account Maxis' Internet2Go offering. These have no minimum contract periods, the hardware can be purchased nowadays for as low as RM400 (and it's infinitely easier to sell off compared to a proprietary Izzi iBurst modem), and their coverage is infinitely better than Izzi's, if true mobility matters to you.

That in essence, is what I'm voicing my concern about. There is no commitment from them to tell subscribers what they have to pay once the initial 12 month period is up for renewal. Like I said, they can price it high, thus leaving the subscriber no choice but to try to sell off their modems, and mark my words - it isn't going to be easy to sell with such a tiny market

And of course the modems are not free. Only a moron would believe that. All their hardware packages are priced differently. If they were free, every package would be priced the same. Nothing else, nothing, I repeat, nothing, I repeat again, nothing, differs from package to package except for the hardware. If you sign up for IzziPro vis-a-vis the others, you don't get higher speeds. You don't get a bigger mailbox. Nada. Nothing. Zip. Nil. Takde beza And this is where they commit a very big lie, a big no no, in my books, if you're sincere about selling anything.

As long as you understand this, it's fine. But people often buy things with both eyes closed. They are seduced by fast speeds, short-skirted girls, easy-repayment-interest-free scams schemes, etc.

The other lie they are telling is that theirs is a "4G" technology. For those of us in the know, iBurst has been around for many years, and if you do your research on the internet, has "fallen by the wayside" in many countries that have tried them. If the iBurst technology is "4G", I'll jump from the top floor of KLCC tomorrow without a parachute The official 4G definition by the IEEE is not scheduled until late 2008 at the earliest, according to reports on the web. To be fair to them though, they enclose 4G within quotation marks. Which means that they know they're lying, but they play it safe by enclosing it in quotes. I can also say, ""I am God"" and when challenged, I can then say, "eh not really lar, I am like Him only". This is another ploy to delude users into signing up for what users think is a leading edge service, but which is in fact, a technology which will be quickly obsoleted with the maturity of 3G services, and the introduction of WiMax. Mark my words.

And since we're on the topic of lies, their claim of being able to surf while moving at speeds of up to 100km/h has been put to the test, and it failed miserably, on the experience of one of the posters in this topic.

For me, this is a company full of lies, and is really really desperate for business as time passes. They're now offering an additional 3 months free access with some packages; original, loyal, pioneer-and-therefore-should-be-respected customers get nothing. If you wait long enough, when they get more desperate, they'll start throwing even more freebies, hence my advice a couple of posts up about waiting if you are really interested in this service.

So, having known all these, do you really want to do business with a company like this? Think long and hard. Even if you were desperate enough, does it justify taking a chance now that all these things are known? Only you can decide, depending on your appetite for risk.

Ahem...I hope you know this is not true?

Woah! So many complaints these few days!

But in spite of all these negative comments, there are still those who sign up. Like I said before, the capacity of Malaysians to inflict self-pain is beyond comprehension, even to the world's best and "battle-hardened" psychologists

I'm getting around 50% of my advertised speeds, even with many simultaneous download threads for a single file. What a scam of a service.

Where are the Izzi fanboys? All lari sembunyi bawah tempurung already?