Keyword is communication......drivers should and must call or msg every trip before pickup and before start the trip with the passenger tell everything upfront to avoid unnecessary so called troubles <<<<<< this Grab trainer say during re education class ya.....
So if u all still have problems means u guys noob and kena banned pun deserve it yaaa
Be professional, Grab driver is a service line
Again ini semua Grab trainer cakap punya, there is nothing wrong with the Grab app, all is driver punya problem causes, trainer claim he also a driver previously