Hi, I deposited Rm100. After 2 hours i received e-mail stating my deposit was unsuccessful. I checked my bank balance it still shows rm100 missing. What should i do now?

Thank you guys. Yes i received email about the transaction being unsuccessful from Wahed. I checked in the app also it showed failed. I have contacted them. I used maybank2u to deposit. I'm worried actually. I want to add money but this thing happened. I really want to add money. Should i try again ?

This post has been edited by ameli7a: May 5 2020, 05:15 PM

Hey guys let me explain my problem here.

I deposited RM100 today. At 12.36pm, I received email form Wahed stating that Your deposit is successful. The funds will be reflected in your account within 1-2 business days. In the email it showed amount, Transaction ID, Transaction Number and Bank.

At 1.01pm I received another email stating that Transaction unsuccessful. We were unable to process your transaction. It is important to note that in this email the Transaction ID and Transaction Number are different from the first one i received.

What is happening? I have tried to reach them out but no reply till now.

Both. Even the application is showing different transaction ID. It makes me quite worried actually. Luckily it's a small amount. I hope the problem is rectified soon. Any of you guys encounter this problem before?

I only deposit RM100 once. I did transaction once only. I'm not sure why it's showing two. One time only through maybank2u. Till now the RM100 is not reflected in the application.
I did not do two transactions.

12.36pm email - Deposit was successful
1.01pm email - Deposit was not processed.

This post has been edited by ameli7a: May 5 2020, 11:13 PM

Yeah true..I'm still waiting for the RM100 to be reflected on the app. I have already sent email to Wahed CS. Hopefully everything is okay. Thank you ya.

Similarly, Gold prices goes up when Oil prices come down. Guys wanted to ask about the funding method of Wahed. There are instant pay(fpx) and wire transfer available. Which method you guys use actually? From what I read, wire transfer are quick. Do the banks charge additional fee for using wire transfer? If no additional fee, can I know the steps on how to use it through maybank2u or cimb. Thanks

This post has been edited by ameli7a: May 6 2020, 07:23 PM

I received email from Wahed stating that they received my money on 7th May. However until now, the money has not been invested yet. It remains as cash only. I read the Q&A stating We place trades on a Monday and a Thursday of each week.

Should I wait or email them ? It is already 5 days now.



This post has been edited by ameli7a: May 12 2020, 05:07 PM

“why wouldn’t I buy securities suggested by Wahed directly?” Their answer is:

While you may be able to buy the securities suggested by Wahed directly through your broker, you may not be able to get them all at the same time in a cost-effective and efficient manner. In addition, some brokers may require a high minimum investment to open an account. Wahed’s service also monitors and facilitates the periodical rebalancing of your portfolio at no additional cost.

More importantly, you may not be able to open and monitor an account in the same seamless manner as you do with Wahed. With Wahed’s advanced technology, you can open an account online and in minutes and get access to global markets.

Sorry that was from ukwahed support. I'm unsure about Malaysia one.
https://uksupport.wahedinvest.com/hc/en-us/...hdraw-my-funds-

The US Stock is starting to decline I think. So if it keeps declining advantage you? Would like to ask is withdrawing(profit only) just at the start when the investment is going down a good thing? Then pump in money when the prices are low, wait for it to grow, then withdraw again (profit only) when the investment start to go down? Is this strategy good? What is the best strategy in Wahed Investment actually?

From Wahed Email
We will be upgrading your US Stocks portion of your portfolio with a fund with the following benefits*:

Diversification
Our new fund that we will be adding to your investment portfolio under the US Stocks asset class will provide a wider exposure to more than 200 of the largest shariah-compliant US companies from various industries whilst maintaining a low expense ratio.

Liquidity
Our new fund to replace the current ETF for the US Stocks that you have currently will provide greater liquidity due to the larger exchange where it is listed in. More liquidity means a more timely deposit allocation and withdrawals for you.
______________________________________________________

Our clients with portfolios that has a US Stocks allocation*, the upgrading process will lead to the following temporary conditions until the week ending 1st week of June 2020:

US Stocks Allocation
Your portfolio will not be allocated the US Stocks portion. Your funds allocated to US Stocks will remain as cash until the portfolio upgrade has been completed.


US Stocks Price Movements
As your US Stocks holdings are temporarily held in cash there will be no price movements for your US Stocks portion of your portfolio. Other assets in your portfolio will not be affected and it will continue to be invested during this period.


Withdrawal and Deposits
Feel free to make deposits and withdrawals during this period we will process it as per normal.

Once the portfolio upgrade has been completed, you will see a new updated fund under your US stocks holding. Your funds will be automatically invested to match your risk portfolio allocation.

I just can't understand why Wahed decided to upgrade the US Stocks when there is sudden price drop in METFUS50 last week. I am very sure switching fund now had incurred a lot of losses to many investors. Luckily, mine is just a small amount and I don't know about the rest. What kind of strategy by Wahed @@

Today any code from Wahed?

Some problem. Live session ended.

AGONG

I am still a beginner in Wahed Investment. I am on aggressive portfolio. I plan to change it to to very aggressive portfolio. I want to focus more on the US Stocks which allocated about 65%. The Malaysian Stocks and Sukuk seem to be moving slowly. When would be the right time to change to very aggressive portfolio? When the price of US Stock is at high price or during low price? Tq

Today's code is : HLALETF

Wahed about to start their Live Video IG. Get ready. They started it for a few seconds but ended it due to problem. Get ready.

Today's Code : MMIDETF