QUOTE(frostbyte13 @ Jun 11 2020, 01:47 PM)
Anyone here in touch with person working with Wahed before? Like a personal phone number or email address. Sick & tired of their Customer Support team ignoring my emails on follow up to give me back a refund of RM2.5K they fcked up during deposit taking. More than 1 month hold my money no sense of urgency. I've reported to the SC also for good measure, any other way to be heard?
How can I file a complaint? If you encounter any issues with our product or service, you may lodge a complaint to us using the following channels;
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The Consumer & Investor Office of the SC handles complaints and inquiries from the public. You may contact them through one of the following channels:
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Should you have a complaint against us regarding a monetary dispute not exceeding RM250,000, you may contact them through one of the following channels:
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https://malaysiasupport.wahedinvest.com/hc/...le-a-complaint-
anyway, how is the status of your report to SC?
how long already has your report submitted your report? any response from SC too?
for a RM2.5k money....I would do the "Correspondence and Walk-In"; step....since now the MCO is "over" or partially lifted
This post has been edited by MUM: Jun 11 2020, 02:17 PM
Jun 11 2020, 02:16 PM

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