Oct 15 2021, 06:08 PM
QUOTE(ghostshell @ Oct 15 2021, 09:43 AM)
yea...have to wait 1 week after submit for claim
but is good tho coz im quite heavy usage, they detect the battery health is low as well, so after claim they replace a new pair but not the charging case.
recently claim the 2nd time, they told me it cover the crackling sound for another year from the date i receive this replacement unit, before apple extend the crackling thingy to 3years
Good to know on the additional year of coverage. I too had mine changed twice (once before they announced this program and while it was under warranty, so they replaced an entire new set (both AirPods Pro + casing)) and the 2nd time during this program (so only both the AirPods Pro were replaced, casing was not changed). but is good tho coz im quite heavy usage, they detect the battery health is low as well, so after claim they replace a new pair but not the charging case.
recently claim the 2nd time, they told me it cover the crackling sound for another year from the date i receive this replacement unit, before apple extend the crackling thingy to 3years
Hoping no third time either
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