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 [2019] Apple AirPods Pro Discussion Thread | V1, Magic like you’ve never heard

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shah_allstyle
post Oct 16 2022, 03:42 PM

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Has anyone managed to do replacement for cracking sound (non eligible for sound issues programme)? I managed to do replacement for left side (Feb 2022). Today I went to QCD sunway, they said my unit not eligible, last time able to exchanged coz still under warranty period. Now my warranty over already.If I know I will insist them to do replacement for both that time. Anyone had experience for non eligible unit?

This post has been edited by shah_allstyle: Oct 16 2022, 03:42 PM
shah_allstyle
post Oct 16 2022, 05:44 PM

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QUOTE(shockk @ Oct 16 2022, 04:09 PM)
Try showing them this official announcement by Apple:-
https://support.apple.com/airpods-pro-servi...am-sound-issues

You should be able to claim if you can prove that your unit is less than 3 years old from purchase date.

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But apple advisor still highlighted this manufacturing date. Quite tired to call their senior advisor tomorrow.
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