[2019] Apple AirPods Pro Discussion Thread | V1, Magic like you’ve never heard
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 Nov 23 2020, 04:22 PM
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#1
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru   
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Damn, my right Airpods Pro suddenly exhibiting the crackling sounds issue and ANC not working like normal.
https://support.apple.com/airpods-pro-servi...am-sound-issues Anybody had experience in getting the replacement for the Airpods Pro? |
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Nov 25 2020, 10:43 AM
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#2
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(asrul @ Nov 25 2020, 09:18 AM) last night got email from machines said my airpods pro is ready for collection. Hi bro, may I know did you have problems with both? Or just with one and they replaced both? I am sending mine today - having problems with the right one. Thanks!they replaced both left and right with new ones. its quite fast..sent it on saturday and receive the completion email on tuesday night. so for those who have cracking sound on their airpods, go get it replaced.  |
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Nov 25 2020, 11:17 AM
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#3
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(asrul @ Nov 25 2020, 11:06 AM) i am having problem with the right one and to my suprised, based on remarks they are replacing both. Thanks bro. My wife is lucky, not having problems - but I will monitor on her airpods just in case. I will be going to their service centre today to replace mine. Thanks again for sharing your experience!whilst for my sister and brother they just replace one. |
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Nov 26 2020, 11:11 AM
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#4
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(asrul @ Nov 26 2020, 09:39 AM) got my airpods replacement for both side today. during my collection process, my sister-in-law also picking up her airpods, and she reject it due to hairline crack which is widely known for airpods pro. If can reject and request - why not? Sent mine yesterday for the crackling sound. Feels like a criminal man, interrogated whether got immersed in water, was its dropped, why was the case scratched etc etcrefer here: https://discussions.apple.com/thread/251530229 but for me it is not real problem as i guess this airpods will die after 1 or 2 years. whats your opinion on this? |
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Nov 26 2020, 02:48 PM
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#5
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(asrul @ Nov 26 2020, 11:49 AM) there are two view on the hairline crack from the web 1. they will replace it without issue 2. some might said this is just cosmetic issue and refuse to accept it as for your aiprods, why there is so many questions  . i just show to them the recall link and they accept it.QUOTE(cherkie1992 @ Nov 26 2020, 02:03 PM) had this problem with my first batch airpods pro I did show them the link and the 2 years replacement program, but since mine is still under standard warranty, they are checking based on that. I also dunno why ask questions like i’m like a criminal lol.mine was static sount when playing spotify with ANC. send to apple replace both airpods left and right, problem solve Anyway, hope they change both left and right - will be weird if battery drain is different due to normal battery life wear (one bud newer than the other). This post has been edited by isr25: Nov 26 2020, 02:49 PM |
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Nov 26 2020, 06:25 PM
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#6
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(cherkie1992 @ Nov 26 2020, 03:07 PM) how long you've been using it? wouldnt have notice that much battery brain impact until your airpods reach 2 year life spend. 19 Dec 2019 - almost 1 year.QUOTE(limkj @ Nov 26 2020, 06:05 PM) Which service centre did you send your AirPods Pro for replacement? iFix Plaza Pelangi JB |
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Nov 27 2020, 07:47 AM
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#7
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(vez @ Nov 27 2020, 07:25 AM) how does the cracking sound like? Mine sounds something like this - either in short bursts when moving/tapping the airpods while on ear, or sometimes I hear this for a food 4-5 seconds long. bought my APP last year early Dec, another 1 week should be no more warranty... |
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Nov 27 2020, 11:00 PM
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#8
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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Quick update - received a call from then earlier today so I picked up in the afternoon. They replaced the right airpod which was causing problems and all is well
So quite quick. Sent 25/11 late afternoon, received back 27/11 afternoon. This post has been edited by isr25: Nov 27 2020, 11:01 PM |
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Aug 12 2021, 11:52 AM
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#9
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Senior Member
1,259 posts Joined: Nov 2009 From: Johor Bahru
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QUOTE(williams2011 @ Aug 12 2021, 09:43 AM) It is not working, the issue is the charging case not receiving current. I remember I charged it to 100% last few day and it became flat the next day. Trying hard pressing the button and plug in with different cable/charger also not working...bad luck...was looking around if counterfeit case could charge the ori earpiece...to expensive to get a case. Or any member wanna let go their charging case due to missing/damage of earpiece? ^^ Have you tried using wireless charging? Or do you mean the case is not holding any charge? |
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