If it’s the older version then I will definitely file a complaint to shopee about them making false advertisement
What worries me is that even the recent reviews on the product page all show the older charging case version, so I was sceptical and msg the cs but they are totally clueless. I went ahead and bought 1 anyways so just pray for the best lol

have you tried asking them what is the Apple Part ID / SKU Number for it? They have a different one for each time they release something, even the same thing - eg. the space black milanese loop had the ID MLJJ2ZA/A when they released it as 38mm and MTU12FE/A when they re-released it as 40mm (even though it's the same item).

for AirPods Pro with Wireless Charging Case, the part ID should be MWP22AM/A.

for AirPods Pro with MagSafe Charging Case, the part ID should be MLWK3AM/A.

try only asking them what is the part ID of the Apple product they're selling without mentioning anything else and see what they reply. however, keep in mind it might not match the above for US-sold vs Internationally-sold Apple products

it’s 50%/50% now between what’s advertised vs CS’s word…just worry if later any dispute for refund will refer back to the conversation you had with CS who have already clarified to you that it’s a non MagSafe..

keep us posted..

Their cs not only clueless, but takes forever to reply chat sand when they do reply they don’t know what they’re talking about one.
U also bought 1 right? So far my tracking no update yet. Do update us when u receive ur order
I ady screenshot my order with the product title word MagSafe, also screenshot the product page during my time of order. Don’t think they have anything to dispute haha but hope for the best

good and bad news, senQ CS on Shopee informed me that their Shopee listing carries the model code for the newer version with MagSafe case:


but SenHeng CS on WhatsApp said it’s the older model pulak:

so someone is right and the other is wrong, but which one? sigh why do some companies never train their CS properly…

good and bad news, senQ CS on Shopee informed me that their Shopee listing carries the model code for the newer version with MagSafe case:


but SenHeng CS on WhatsApp said it’s the older model pulak:

so someone is right and the other is wrong, but which one? sigh why do some companies never train their CS properly…

Did you made the purchase before your conversation with CS? or was it after?
It’s a good news then, since you go with Shopee for dispute and it WhatsApp..

Like I said, they are very very clueless 
Both before and after.
After I bought I also stated that since it was listed as Magsafe version I better be receiving the magsafe version and not the old model 

i don't think you can use whatsapp communication for shopee dispute. Shopee doesn't accept any confirmation outside the shopee chat.
So if you dispute, the conversation should be within shopee itself.

then i guess we're good!

since their CS confirmed to me in Shopee chat that the one they're selling there has the part number MLWK3ZA/A (ie. the newer one with MagSafe), we can definitely file dispute if they send us the older model

then i guess we're good!

since their CS confirmed to me in Shopee chat that the one they're selling there has the part number MLWK3ZA/A (ie. the newer one with MagSafe), we can definitely file dispute if they send us the older model

it's shipped! 

it's shipped! 

Anyone interested to get do pm me, will let go at RM724. Offer expires in 24 hours.

Decided to wait for AirPods 3 instead.

wow how you get 724, thats really good discount

it's shipped! 

U receive ur order yet? Mine still no tracking info

mine also no tracking info.

I called up SenQ CS hotline, apparently we have to enter the Shopee order number at their Delivery Status website: https://deliverystatus.com.my

We are supposed to get an OTP after we enter it, but I never got one - contacted SenQ CS on Shopee, they said I will only get OTP once shipped, but they need at least 2 days to verify payment first and only ship out after that.

Anyone interested to get do pm me, will let go at RM724. Offer expires in 24 hours.

Decided to wait for AirPods 3 instead.