I think the developer has gone back on their agreement to give those items, thus making the negotiator the kambing hitam.

No negotiators will promise to give something personally out of their pocket just to close sales. That doesnt make sense.

Having it in writing to confirm is actually the promise by the developer to buyers through their appointed agents.

Having said the above, your recourse now is either ...

1. Accept the cash although less in value as what you said. Why the cash is lower is because they buy in bulk. Buy price in the open market for 1 fridge is much higher than 500 fridges from manufacturer. So the compensation is their buying price.

2. Take the legal way and to include the developer as one of the defendant (Principal/Agent relationship). This route will be costly affair as the legal fees could be more than the cash offered. But you can always start with the tribunal first, which is less costly but I doubt their verdict is of any use.

I am not sure which other govt dept can assist in this.

You can say it is unfair, but then our world is never fair or is it actually unfair based on 1 above.

This post has been edited by mini orchard: Oct 26 2019, 08:55 AM

You negotiate with agent, then he brings your request to the developer ? Go to meet the developer direct ... then you will know who is telling the truth...whether there was such an offer during the purchase ... and why didnt fulfill the promise. Did you cross check with other house buyers also?

If indeed the negotiator is using understand tactics to close sale, like you mentioned, you can always lodge a complaint with the Board of Valuers, Appraisers and Estate Agents located at Menara UOA, Bangsar.

Is the housing tribunal.

This post has been edited by mini orchard: Oct 26 2019, 12:47 PM

When you mentioned 'agent', it is deemed to be an independent contractor and NEVER an employee.

An employee is under the payroll list of the developer whereas an agent is paid based on contractual project.

Just because the agent is sitting in the showroom of the developer doesnt make him an employee.

If you are planning to proceed the legal way, just keep in mind that once you start the race, you must be FIT to complete the marathon.