Well, obviously you got proofs of the cancellation and all, if I were you I wouldn’t be worried at all. This is a usual SOP from the maybank side anyways
Lazada Refund Maybank Installment, Lazada did not refund customer money
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 Oct 19 2019, 11:06 AM
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165 posts Joined: Mar 2007 
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Oct 21 2019, 01:20 PM
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QUOTE(RySkywalkerGhost @ Oct 21 2019, 11:46 AM) u have any experience with Maybank or other bank's dispute credit card? Yup, two times with citibank. I made the dispute, and their staff who will chase the case, not me.Cause for mine i called them but they said lazada haven't feedback anything. so not sure if can get back the money or not  Not too sure about maybank, however I think they have the same SOP too. You just fill in the dispute form and then wait for them to contact you again if there's any problem. |
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Oct 21 2019, 04:00 PM
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QUOTE(RySkywalkerGhost @ Oct 21 2019, 03:42 PM) i see.Noted on that. Good to know atleast now i know what to expect. Good luck !Lazada just called me awhile ago. they said need another 10 working days for them to settle this issue. Their reason: failed transaction. weird thing is that im using same credit card as last time (they refunded me before within 5-6 days). but Maybank told me no cancellation yet ( this morning). so i guess Lazada just giving another excuses to cover up. Maybank told me they still in investigation ,so will wait for them now.hopefully they can help get back the money for me. Thank btw bro  will update here once i able to get back my money. |
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