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 OnePlus 3T camera problem help

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TSSlaJaZz
post Oct 10 2019, 04:56 PM, updated 5y ago

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Hi people, I'm having this camera problem on my phone for quite some time and I didn't bother it since im not a picture guy but since many app now require verification from using picture so I would like to know if anyone know how to fix this problem.

user posted image

Above is my phone spec if it's help.

My camera cannot turn back to rear camera and it only front camera when I open my stock camera. Even the front camera unable to take picture as it turn green screen after taking it. I tried reboot, factory reset and it still the same.

Hope I can just fix it n not getting a new phone. If yes any good budget go recommended?
WiLeKiyO
post Oct 12 2019, 01:14 AM

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QUOTE(SlaJaZz @ Oct 10 2019, 04:56 PM)
Hi people, I'm having this camera problem on my phone for quite some time and I didn't bother it since im not a picture guy but since many app now require verification from using picture so I would like to know if anyone know how to fix this problem.

user posted image

Above is my phone spec if it's help.

My camera cannot turn back to rear camera and it only front camera when I open my stock camera. Even the front camera unable to take picture as it turn green screen after taking it. I tried reboot, factory reset and it still the same.

Hope I can just fix it n not getting a new phone. If yes any good budget go recommended?
*
It only happens with stock camera app or all camera all?
king_kazma
post Oct 17 2019, 04:38 PM

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I recommend u go to Fast Tech Subang for cheking. This phone is famous for having back camera module problem. Best to replace it, only cost me rm80.
TSSlaJaZz
post Oct 18 2019, 10:22 AM

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QUOTE(WiLeKiyO @ Oct 12 2019, 01:14 AM)
It only happens with stock camera app or all camera all?
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sorry for late reply, stock camera and 3rd party camera.
TSSlaJaZz
post Oct 18 2019, 10:26 AM

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QUOTE(king_kazma @ Oct 17 2019, 04:38 PM)
I recommend u go to Fast Tech Subang for cheking. This phone is famous for having back camera module problem. Best to replace it, only cost me rm80.
*
thank you but not from selangor/kl area. From Ipoh, not sure whr can find a good phone repair shop here.

 

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