Hello friend! If you want to phish somebodys account try to do more professionallly lah! How can Shopee/Lazada customer service request for username and password? Better luck next time. Go die!

AS mentioned by another user only Shopee+ShopBack has a problem. My Shopee 2019 purchases not even one was captured by ShopBack and Shoppe say they cannot help and ShopBack ask me to submit copies of my 2019 purchases but as usual in this sticky issue (their coding problems) they will just go into Twillight Zone. So now I boycott Shopee and using exclusively Lazada only, at least I know that I can get my cashback soooner or later. I already withdraw RM30 last year (thats when I realised that something is wrong with my accummulated cash, too little and I countercheck and found that 100% of my cash back comes from Lazada purchases I made 5-6 purchases a month including TV, HiFI, Speakers, Phones, Hidden cameras etc) But yeah! I manage to withdraw cash back into my bank account so it is not a scam except if you use Shopee and I dont know about others Zalora, Agoda etc.