QUOTE(BravoZeroTwo @ Sep 26 2019, 10:40 PM)
- Sylphy 2011
- after driving for 3 years, their absorber became like jello, feels like a boat floating in the water when driving highway more than 90 KM/h
- ridiculously small battery for this car size, need to replace it annually and its not cheap.
- the whole car built up was filmsy with cheap materials
- there's a tons of "pre-removed" safety parts from Tan Chong side (only get to know on the day when the sales person handover the keys telling all the light on the - dashboard that doesn't really exist physically for Malaysian CKD, felt cheated - part of it is my mistake for not reading the details carefully before this purchase due to urgency at that point of time)
- their audio system is the worse among all, literally no sound even when the volume was maxed out -> turn out I need to have it replace a 3rd party player after a few weeks drive despite the case was escalated and brought up to the consumer board, everything has been ignored by Tan Chong and NCCC cannot do anything about it as it claimed "the unit is working as per design"
- Service center wise, better prebook your slot 2 weeks prior the service, 1 month is preferable just to secure a slot
- Service Advisor will scold customers for late service
Lesson learned
- test drive the targeted car from a few dealers
- bring a couple of passengers to fully fill in the car to make sure the car is not underpower
- see a puddle on the road, drive through it to make sure the absorber is not a Jello
- try their audio and max it out
- most importantly, take your time to decide which car to go for, don't rush
own verdict
- Given the kind of "customer experience", I will NEVER try Nissan ever again
- avoid Tan Chong car dealers at all cost
**sorry for the long story, but hopefully can shed some light to all car buyers