Maxis SafeDevice free period rip off, Unwanted charges on safedevice
Maxis SafeDevice free period rip off, Unwanted charges on safedevice
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Sep 18 2019, 08:31 PM, updated 5y ago
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#1
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Junior Member
68 posts Joined: Sep 2010 |
Guys, I am wondering whether anyone else got into paying for safedevice plan without notification? I purchased a IPhone from Maxis under normal contract without safedevice plan. However, Maxis informed that I will be provided the plan for few months free of charge. It also reiterated that I will be informed before charging after the free period. 1) Contrary to their representation, Maxis started charging before the so called expiry of free coverage. 2) it was only after 4 months of charging they sent a SMS informing that the the plan will be renewed in next billing cycle which i informed to cancel. The question is how can Maxis impose charges for a service which we do not want and started to impose charges without an agreement? Anyone else faced this problem? Matter is before MCMC now. Thanks. |
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Sep 18 2019, 09:48 PM
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#2
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Junior Member
68 posts Joined: Sep 2010 |
No one?
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