Hi maxis subbers,

Recently have your internet ever went on a "Selective disconnection" issue?

Example :
it'll only have problems connecting to Japan servers or certain websites.
But other sites like Facebook or Instagram works fine.

If yes, how do you resolve this issue? It's hella annoying.

Maxis router has been changed 3 times
TM modem changed once.

P/S : Manual / Auto IP's the same , Manual / Auto DNS still the same issue.

This post has been edited by adamfoo90: Sep 16 2019, 12:41 AM

i have no issues but then what sites you have no access.. care to put the url


3 routers down....some thing is wrong here .
how the tenaga power in your area ? stable or

It's very stable. 3 routers as in whenever such issue persist that i reported to Maxis, all they can do is exchanged a new router for further observation.

The sites I'm accessing are from Japan such as :
Square Enix JP
SEGA JP
PSO JP

Edit : It happens at random time like by intermittent.

This post has been edited by adamfoo90: Sep 16 2019, 02:33 AM

how many device you use to test?

i just tested the jp sites ... go in instantly , no issues..

When it disconnects. It affects all my home devices
Yes including mobile phone.

As mentioned. It happens intermittent.
Let’s just say to observe this issue happen
IF you happen to be playing one of the JP server games
When you had disconnection, that’s where you can start checking

When the internet doesn’t seem to be functioning( only some website can access), is IPV4 not working, only ipv6?

For some reason my house WiFi have that same issue with the maxis router(ipv4 disconnection) ..... feels like maxis remotely playing with the router as if it’s their network/ property

This post has been edited by yongtjunkit: Sep 16 2019, 09:38 PM

Disable Ipv6 on your routers.. Maxis has issue with Ipv6 and WiFi intermittent disconnections... Change channel to 12 or 13