Unifi unfair early termination policy:



I was cheated into signing up for the 30M upgrade after paying RM160 for a mere 10Mbps lines for years and dragged into this dishonest silent amendments of their new early termination policy which got me locked up for another 2 years.

My contract ended last year already and I thought hey paying RM160 for 10Mbps all this time, why not attempt to switch to other ISP and get 3X the speed(30M) with half the price, they enticed me to take up the Super Value RM89 plan since my home only has VDSL2 for high-rise HSBB. I signed up not knowing that they silently chagned their termination policy and got STUCK!

This TM is very DISHONEST company, I won't even think twice to make the switch to another ISP when my contract over next time.

I've set my eyes on Viewqwest.

What fine print?

There was no fine print or even a website entry or FAQ on the Super Value 2019 30M plan at all when I signed up.

You don't suka suka say there's a fine print. The TM counter girl only took my thumb print and proceeded to upgrade my plan and lowered the monthly pricing plan for me saying it's just another 2 years contract renewal.

The changes for the 2 years remaining months penalty was a dishonest move that wasn't made aware to their customers. It was always RM500 1-off penalty.

You damn TM staff proud of this scam move? I'm not buying anything TM after this SPIT on you! Serve you right if all your customers move away.

You got the NERVE to accuse and blame your customers? What kind of company is this?

I just CANNOT accept this new pay your remaining months early termination policy because the modem you gave me is CRAP hardware. No new re-wiring work was involved since my building only had copper in-wall wiring, just plug and play with new update to the account and I got my increased speed.

Why do I have to pay thousands as compensation if I terminate early? RM89 x 24mths is how much? Your piece of crap TP-Link modem costs how much? CLEARLY your plan is an outright SCAM.

How much does the crap useless VR1200V modem by TP-Link bulk costs as I asked?

Which country? In singapore there are no contract plans which you pay higher monthly fees but without ties.