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Lens problem (hard to rotate zoom ring), canon 24-70 L
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TShOnGhOnG
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Sep 9 2019, 01:51 PM, updated 7y ago
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Getting Started

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Hi I have this canon 24-70L mark 1 for quite long time already and staying in dry cabinet.
Recently i took it out to clean and found out that it is sometime not smooth to turn the zoom ring from 28->24mm, it's like you have to use a bit of force to turn it fully to 24mm.
Is it the lubricant dried out or something else? Anyone face this before? And is there any place I can send it for repair?
Thanks in advance.
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hightechgadgets8
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Sep 9 2019, 01:55 PM
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u can send it back to canon for service
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Michaelbyz23
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Sep 9 2019, 05:53 PM
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QUOTE(hOnGhOnG @ Sep 9 2019, 01:51 PM) Hi I have this canon 24-70L mark 1 for quite long time already and staying in dry cabinet. Recently i took it out to clean and found out that it is sometime not smooth to turn the zoom ring from 28->24mm, it's like you have to use a bit of force to turn it fully to 24mm. Is it the lubricant dried out or something else? Anyone face this before? And is there any place I can send it for repair? Thanks in advance. Mine been with me for 9 years already. No problem with turning, but sometimes got click sound when turning the zoom ring. You have that sound or not?
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TShOnGhOnG
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Sep 10 2019, 08:38 AM
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Getting Started

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QUOTE(Michaelbyz23 @ Sep 9 2019, 05:53 PM) Mine been with me for 9 years already. No problem with turning, but sometimes got click sound when turning the zoom ring. You have that sound or not? yes i have too click click sound when turning to end part. do you know what is the problem?
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TShOnGhOnG
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Sep 10 2019, 08:39 AM
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Getting Started

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QUOTE(hightechgadgets8 @ Sep 9 2019, 01:55 PM) u can send it back to canon for service is it in KL only?
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Michaelbyz23
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Sep 10 2019, 08:45 AM
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QUOTE(hOnGhOnG @ Sep 10 2019, 08:38 AM) yes i have too click click sound when turning to end part. do you know what is the problem? Correct. The click sound usually first turn only. But after first click then no sound already even turn both ways. After you focus and defocus, sometimes will have click again. Yours behave the same?
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hightechgadgets8
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Sep 10 2019, 10:30 AM
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Ghosthunter
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Oct 2 2019, 12:49 AM
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Keeping too long in the dry box , will make the gear or motor not smooth. Perhaps you should use it a bit to see if it loosens up, but dont apply too pressure, otherwise something might break. If this doesnt work, send it in for service.
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