I just bought a Lenovo Ideapad and everything's good but the screen flickering occasionally when watching video on fb, youtube. I have updated display driver to latest version tho

Hi everyone...

I just bought mu Lenovo IdeaPad Slim 3 15AMN8 on 9th Jul 2023.
Everything was fine until I was using it in my room to surf the internet.
The Touchpad is giving an annoying and irritating sound when I tab on it.
Please refer to the attached video.
https://youtu.be/KMMdcHmFM-Y
https://youtube.com/shorts/MNjXsl4Oi5I?feature=share

So last Sunday, 16th July 2023, I brought this IdeaPad back to the authorized dealer which I purchased from, asking whether I can perform warranty claim on this issue. He rejected my request immediately without referring to Lenovo's warranty claim department.

So, can I ask all of your opinion. What should do with this issue? To you guys, is this a legit quality issue?

I thank you first for all your opinion given.

I don't think this will qualify for warranty claim unless the touchpad is not functioning.

However you can contact Lenovo support malaysia directly to see what they can do for you.

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This post has been edited by ZZR-Pilot: May 4 2024, 07:56 PM

https://chat.whatsapp.com/EfhmlBfxMty0If0sBj2fMu

WhatsApp link for you guys

Got this unit for 2.8k.