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 Banks are racist in Malaysia, Any experience?

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MAGAMan-X
post Aug 27 2019, 12:36 AM

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QUOTE(LUSINGH @ Aug 16 2019, 06:08 PM)
Local banks in Malaysia are racist. Is it true or false?

Few months ago, I still remembered I met a property consultant and were talking about house projects to buy.

While talking about income, DSR, and others related things, he said to me that within each bank there's a thing called, "Profiling".

What he meant by Profiling is that each applicant is been categorized with score to pass the house loan.

Example of Profiling:
Age: Teenager? Adult? Senior citizen?
Working: MNC? Normal Sdn Bhd? Enterprise?
Salary: Above 3k? Above 5k? Above 8k?
And bla bla bla etc etc...

The most important: Race/Bangsa: Melayu? Tamil? Cina? Lain-lain? Etc.

I meant very strictly here I don't mean any racist post and I do not want to see anyone simply commenting racially.

So,
1) The property agent told that if bangsa Cina then it's very much likely to approve the loan because the data in BNM shows people from Cina race are good paymaster and don't delay their commitment.

2) And, bank will consider more points when it comes to Tamil race. Abit tighter application than Bangsa Cina.

3) Melayu race is one of the most strict to go through screening and taking many things into consideration because the data shows people from Melayu race are default in loan payment or don't service the loan in time.

4) So, when it's comes to lain-lain race then the bank will only look into after looking into the main 3 races. As I'm Punjabi, so I will fall myself into Lain-Lain/other race which is in bracket (Punjabi).

Please guts, no racist or racial attack comment. MOD please pay attention on this thread.

My question how true is it the local bank practice such Profiling??? Or anyone go through such experience with bank?
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I've got bad news for you. EVERY business does it, and it's not wrong. You profile your customers so you can better do business with them. The only difference is how much sciences and maths is put into profiling.
MAGAMan-X
post Aug 27 2019, 12:45 AM

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QUOTE(toos99 @ Aug 25 2019, 09:06 AM)
I’ve no idea whether banks are racist or not. But I always wonder the race column in all their forms. Assuming I’m applying for a CC or PL where there isn’t a bumi discount.

Do they use that for statistics? End of the year PowerPoint to show how much Chinese has borrowed? Malay and Indian. How many did not pay back or took longer? Then that’s racism of some kind for sure. Subtle one.

Point is, they must be using that data for something.
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Typically the fields exist in forms for no reason other than "that's the template we received" because someone maybe 20-30 years ago put the field in there, and no one has bothered changing the forms. You'd be surprised how many times I've fudged up the "Race" or "Annual Income" field on purpose like putting "NOYB" (none of your business). No one bats an eye and I'm never questioned.

That aside, those data are typically used for business intelligence, e.g. which income group is more likely to default, what level of interest rates can be applied at what loan range, etc etc. Even if it is race based, it's empirical, it's not racist to point out certain group to have certain spending habits if it's factual.

 

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