Does anyone has experience with ookyo unlimited app not working? Seems like their VPN not properly configured for all gaming apps

For those who are not aware, ookyo makes you use their VPN so that they can force route your traffic to their preferred network /gateway hence you can use unlimited for 4 app you specify. Of course doing so will basically force you into the more congested path they choose but hey, there is no free lunch. You want cheap, have to live with it. Disabling the free/unlimited data VPN you get back the fast speed. So it's fine with me.

But what is not fine with me is that their VPN is not optimally configure. I.e. ports not forwarded properly or DNS request not properly forwarded hence the unlimited apps cannot function. This is pretty much false advertising. Telling you unlimited but cannot use.

If anyone has experience how they resolved their issue other that not using their service, please advice. Don't tell me to talk to support because they might as well use bots because those support just reply you using their standard SOP reply

Switch Telco. Their service is literally sucks. No customer service. I used to have Ookyo account, but their VPN is not accurate. Sometimes turned off( probably phone battery optimization did if eventho I locked the apps). I topup rm10 but didn't accounted, I showed them receipts. They said are working on it, for 5 days. Beh tahan ady terus port out.

Originally launched in 2017, it looks Ookyo’s time in the market is coming to an end. According to the SMS that Maxis has sent to Ookyo’s customers, the telco will be migrating Ookyo customers to Hotlink RED in January 2020.

According to the Ookyo’s website, customers don’t have to do anything as the transition to Hotlink RED will take place automatically on 21 January 2020. In fact, they don’t even have to change their SIM card which not exactly surprising since both Ookyo and Hotlink are under Maxis’ umbrella.

In addition to that, customers will also be provided with free 8GB of data quota as a welcome gift. Valid for 30 days, customers will also receive Non-Stop RED Social pass that provides them unlimited access to Facebook, Instagram, Snapchat, Twitter, and Pinterest for the same duration.

Furthermore, they will also only need to pay RM 30 per month for the next 12 months from 21 February 2020 onwards, instead of the usual monthly cost of RM 45. Not to forget, any remaining balance within their Ookyo wallet will be automatically transferred to Hotlink RED wallet with the exception of the Google Play wallet which customers need to fully utilize by 20 January 2020.

Given the circumstance, we do suggest all affected customers out there to check out Ookyo’s official website for more info.

Source: https://www.lowyat.net/2019/199931/ookyo-sh...ation-jan-2020/