From what I know, as long as your laptop is in warranty period, they allow to upgrade. Just my assumption though, best to check with Sales Rep or CS.

Wait you get your Thinkbook, might decide to change to that as your daily travel machine.

Thinkbook 13s
Dimensions (W x D x H) 307.6mm x 216.4mm x 15.9mm / 12.11" x 8.52" x 0.63"

X395
Dimensions (W x D x H) 311.9mm x 217.2mm x 16.9mm / 12.28" x 8.55"x 0.66"

Depends what type of person you are, I like one thing and one thing that can last long.
You know reddit got this subreddit called r/BuyItForLife ?

So this is just one of those situations where instead buying new laptop when it breaks down, you are able to claim warranty to fix it, long run you save money if anything happened to your laptop. And if nothing happens, well it was RM159 for 3 years (RM53/year). The opportunity cost is low.

That title goes to ry8128, he will probably be the first Malaysian to own Thinkbook 13s, who know maybe Lenovo Malaysia CEO even come his house to officially hand over it. haha.

Mine is same as you though, still pending, now estimated shipping date is October 26, 2019.

So pay small warranty RM159 now better than having to fork out RM1000 later if really got motherboard issue.

Like car also, partly depends on luck. I know people Volkswagen beetle that is 20 year old still running well, then i also know people buy new Peugeot that always need send to workshop.

But maybe no one bought, that is why can offer the glitch? haha

What do you mean by this? Actually I am doing warranty upgrade. From 1 year Carry-in Warranty to 3 year Premier Onsite Support. So it is sort of an extension or upgrade.

And I am in Malaysia.

You mean warranty upgrade only offered in Malaysia and SG only?

US got no such offers? Once you buy in US, cannot upgrade the warranty?

Ohhh! okay understand. That is good of Lenovo actually.

For me if you go to Lenovo Vantage software under "warranty and services" or https://pcsupport.lenovo.com/my/en/warrantylookup, they do give option to upgrade the warranty. Maybe they allow me because currently I only have 1 year warranty, whereas I see your system have 1083 days (maybe that is the maximum and they cannot upgrade anymore for you - just a guess?).

This is how my warranty upgrade screen looks like for my T495:




This post has been edited by kuci_mayong: Oct 25 2019, 09:49 PM

It is, but fortunately will get 80% off via eCoupon Code for 3Y Premier Support (RM 799) [So total damage RM‭159.80‬]

I tried this and put my order number into "Shipment Reference", but it says "Date Range / To is required."

Do you get the same error message?

Anyways, my money in CC has finally been deducted for the ThinkBook 13s. So I assume they have finally shipped it today. Just that the OVP site hasn't been updated with any UPS tracking number yet.

They sent me an sms right just now:



This post has been edited by kuci_mayong: Oct 26 2019, 11:28 AM

Still can't, tried on phone and also laptop. Same error. Anyways thank you.

Woah! It surprisingly work. I can now see it! Thank you!

Same, now they also sent email confirmation too a moment ago.

Shipped out and not yet charge? I think you just got yourself a free laptop

In my experience weekend normally no update or activity. Even you see the activity that is being discuss today was activity between 22nd-25th and only now being reflected in the system.

Benefon you got this bag? Looks quite gooding. But very the mahal.