Hi guys everyone, can anyone of you please give some advise whether is this true or false.

Last week I went to Petaling Jaya area, and I had booking a grab car and heading to Time Square area,

but the driver told me that very each TOL, customer have to paid for them self,

may I know is this true? He mentioned that in KL area everyone knew that.
May I know is that true for the answer please.
Thank you.