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 Yes Zoom 4G LTE Modem, No internet connection.

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TSnurshahidah2000 P
post Jul 12 2019, 12:02 PM, updated 5y ago

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Probation
1 posts

Joined: Jul 2019


Tried resetting the modem, reaching to the customer service, reconnect but nothing works.

I factory reset the modem. I connect to the wifi but nothing changes.
Still no internet. Tried login into Zoom (192.168.1.1), when I enter my password and it gives me v {"error":"timeout"}

The LED indicator on the modem :
PWR : static red
4G LTE : no light
Wi-Fi : static green
Lan 1 & Lan 2 : no light

Please help me. Customer service so freaking slow. Not helping at all.
The system just sucks. Tries contacting the hotline, the system said the IC number is wrong. What the hell? I try again and again.

https://pictr.com/images/2019/07/12/5xXEml.md.jpg
yoyu
post Jul 17 2019, 05:51 PM

On my way
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Junior Member
527 posts

Joined: Jul 2012


QUOTE(nurshahidah2000 @ Jul 12 2019, 12:02 PM)
Tried resetting the modem, reaching to the customer service, reconnect but nothing works.
I factory reset the modem. I connect to the wifi but nothing changes.
Still no internet. Tried login into Zoom (192.168.1.1), when I enter my password and it gives me v {"error":"timeout"}
The LED indicator on the modem :
PWR : static red
4G LTE : no light
Wi-Fi : static green
Lan 1 & Lan 2 : no light
Please help me. Customer service so freaking slow. Not helping at all.
The system just sucks. Tries contacting the hotline, the system said the IC number is wrong. What the hell? I try again and again.
<a href='https://pictr.com/images/2019/07/12/5xXEml.md.jpg' target='_blank'>https://pictr.com/images/2019/07/12/5xXEml.md.jpg </a>
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