I have recently port in to Maxis from Digi, keeping my original number. After the port in, I cannot receive any Bank TAC code.

Called Telco they told me that I need to update the bank as they need to update the telco. Is this true? Does this mean that if I have 10 banks, I have to manually update each of them in order to receive TAC?

This is stupid.

Not necessarily.
It should be seamless

need re-update at atm

That is what they told me, which is totally stupid.

I have credit cards from 8 banks. Do they really expect me to update at all 8 banks?

Its normal for mnp due to security reason

If do nothing, normally will be okay within 3 working days

if can wait 72 hours just do nothing. but if cannot sabar one update ur bank la.

It is very common issue. Just wait and do nothing or go to atm to re register your number.

Using same number but different telco also need reregister the number with bank?

There's no need to update the number if you MNP. But due to security concern receiving OTP/TAC from bank might be disrupted up to 3 days.
If you are in the urge of receiving OTP/TAC immediately within the 3 days period then you should tell your bank about the MNP (or 'update' your number).

In fact I have MNP twice, from U Mobile to Celcom and now XOX, and I never had problem getting OTP/TAC even I don't inform or update the bank.

This post has been edited by TitaniumZ: Jul 5 2019, 08:02 AM

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This post has been edited by TitaniumZ: Jul 5 2019, 08:02 AM

Do you know why is there a 3 days period gap? What will they do during the 3 days period?

chill out bro.

banks tac sms gateway is under 3rd party (bank negara linked company). just bear with it since its for your safety.

if someone manages to hack your number for mnp then they could do many scary things.

how the sms gateway re-verify your telco? I have no idea of their checklist ... but if it is there to prevent fraud then I support it ...

Okay thanks man. Guess I will just wait.

sorry to bring up a super old thread, but I see TS is still active.
coolguy99 can you share what happened afterward and how long it took to eventually to be resolved?

just ported from umobile to yodoo yest, similar problem. hope 3 days is all it needs.

Yeah it was eventually resolved after a few days of wait. Can’t remember how many days exactly though. If you are in urgent need for otp, suggest you call the bank.

72 hours.

ok, thank you guys for the reply.
its mth end, need to perform some transfers, will call tmr.

bro, did ur issue resolve itself after few days of waiting?

yes.

update on the OTP sms after port to DiGi after 2 hours:
1. HLB OTP 68899 okay
2. UOB OTP 66300 okay
3. eCCRIS OTP 66300 okay
4. RHB OTP 63633 okay
5. Public Bank 66300 okay
- SC 68365 not okay, asked them, need to wait 72 hours

This post has been edited by mitodna: Jan 13 2022, 04:46 PM