Welcome to the 17^TH version of the thread.
Last version can be found HERE
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Digi's network
Digi operates 2G GSM/GPRS/EDGE, 3G WCDMA/HSPA+ & 4G LTE/LTE-A network.
Here is a list of network bands that Digi runs on.





Details of LTE
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Digi's LTE currently runs on 900MHz, 1800MHz and 2600MHz.
The former offers great coverage indoors & outdoors and can be identified with their cell ID in the range of 20X, the latter offers much better capacity & speed, albeit with much worse coverage. It can also be identified with the cell ID in the range of 10X.
Digi's LTE-A network combines this two network bands to achieve theoretically double the speed of regular LTE.
Digi's 900Mhz provides much better coverage than both 1800Mhz and 2600Mhz and aims to improve indoor coverage.

Requirements
To use LTE, there are three requirements, a 4G-LTE enabled SIM Card, a 4G-LTE capable mobile device and you have to be within Digi's LTE network.
To use LTE-A, you need a LTE-A capable device and be within their LTE-A coverage area.
To check whether your SIM card is 4G-LTE compatible, simply SMS
LTE or lte to 20000

Here is their network coverage page.




Useful Links
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Homepage : http://new.digi.com.my/home
MNP : http://new.digi.com.my/switch-to-digi?p=1403295595899
MyDigi : http://new.digi.com.my/cs/Satellite/Page/m...ccount_overview
Smartphones : http://new.digi.com.my/smartphone




Help & Support
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Disclaimer: This is not Digi's official forum. Answers are not guaranteed.
Alternatively, you may visit Digi's official Twitter & Facebook for online help. They also have their own forum.
They recently launched a web chat, here is a LINK

Roaming
As of - Link here: http://new.digi.com.my/roaming
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Roam Like Home
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Accurate as of 1st of July 2019 Link here : http://new.digi.com.my/roaming/roam-like-home-monthly

Digi's Roam Like Home is a roaming service that provides 5GB of data and 60mins of talk-time(calling back to Malaysia number, calling to any number in the visiting countries and receiving calls) in select 10 countries. The allocations are renewed monthly and shared between the countries. Monthly fee for RLH depends on package/plan subscribed. Some plans may have it included whereas some require monthly subscription of either RM35 or RM15.

60mins of talkative provided by roam like home has a charging block of 60sec, meaning to say a 30sec call is considered a 60sec one. There is also free 60mins of IDD calls provided to the same 10 countries when calling from Malaysia.

Be sure to connect/select to correct telco upon arrival. Failure to do so may cause you to be charged regular roaming rates (eg. RM36/day)