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Credit Cards Public Bank Credit Cards V6, PB Visa Sig 3% & Quantum 2% Cash Back

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tonYe
post Aug 23 2023, 05:20 PM

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Hey guys. Does the PBB Islamic Visa Platinum cashback for online transactions include ewallet reloads?
tonYe
post Aug 25 2023, 09:38 AM

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the 12 "swipes" to waive annual fee, do they mean literally swipes or any transaction of the card is considered a swipe?
tonYe
post Sep 20 2023, 09:21 PM

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I just got off my call with PB customer service, apparently the Islamic Visa Platinum 4% CB is eligible for ewallet reloads but only TnG. All other ewallets cannot. I know I should trust the customer service but I just wanna make sure if it's true?
tonYe
post Sep 20 2023, 09:34 PM

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QUOTE(beLIEve @ Sep 20 2023, 09:29 PM)
Trust what's black and white, i.e. their Product Description Sheet
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I couldn't find any part that mentions eWallet at all. That's why I called in to ask.
tonYe
post Sep 20 2023, 10:06 PM

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QUOTE(beLIEve @ Sep 20 2023, 10:03 PM)
ewallet not in the exclusion list means can. But take note that Save Card is usually deemed Recurring Payment by Public Bank and don't qualify for cashback.
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Okay, thanks bro. not sure why the CS singled out TnG as the only eWallet eligible for CB
tonYe
post Sep 21 2023, 07:42 PM

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QUOTE(Lingohal @ Sep 21 2023, 07:28 PM)
So far, Grabpay, Boost, TNG eWallet, ShopeePay, BigPay all worked for me, could get cashback. All saved card except for TNG.
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You tried saving card on TnG and didn't get CB?
tonYe
post Nov 7 2023, 10:04 AM

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hey guys. a newbie question, is the visa platinum card's RM30 CB cap for online and overseas transactions separated or combined?
tonYe
post Feb 22 2024, 10:52 AM

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Question on Visa Platinum (4% CB for online transactions), I've only spent on reloading TnG and ordering Mcd's via app but I did not get a full amount of CB. Any idea what the reason was?

Even if I were to calculate 4% from only the TnG reload total, by right I should have gotten more than the CB I received.

Does the CB count from due date or statement date?

This post has been edited by tonYe: Feb 22 2024, 10:58 AM
tonYe
post Feb 22 2024, 11:04 AM

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QUOTE(cybpsych @ Feb 22 2024, 10:59 AM)
statement date
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then the CB amount was very wrong. is it possible that the system has miscalculated?
tonYe
post Feb 22 2024, 11:37 AM

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QUOTE(cybpsych @ Feb 22 2024, 11:06 AM)
seldom wrong

1) share your txn list (txn date & posting date)
2) share your statement date

hide/redact sensitive info, if any
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will share later. thanks bro

QUOTE(xiaomoon @ Feb 22 2024, 11:35 AM)
saved card on tng sometime consider recurring payment, your pbi card is saved or everytime topup manually key in card number?
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saved but in the past months i received full CB
also, i received over 50% of CB this time too and it was all reloaded from saved card

This post has been edited by tonYe: Feb 22 2024, 11:37 AM
tonYe
post Feb 22 2024, 06:59 PM

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QUOTE(cybpsych @ Feb 22 2024, 11:06 AM)
seldom wrong

1) share your txn list (txn date & posting date)
2) share your statement date

hide/redact sensitive info, if any
*
Here you go, bro. Statement date is 22nd.
The Turkish cafe transaction was the only non-online (I didn't know the dining CB no more lol)

user posted image
tonYe
post Feb 23 2024, 09:07 AM

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QUOTE(tan_aniki @ Feb 23 2024, 01:59 AM)
what is ur txn on 22/1? might need to add up to become RM392.80 as shown below
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QUOTE(xiaomoon @ Feb 23 2024, 08:39 AM)
take out the ecom2 without behind -ec then u get 392.8, u can check with cs those ecom2 is under what category
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QUOTE(leanman @ Feb 23 2024, 08:47 AM)
Based on the infor, RM115 was missing from the calculation of CB based on your spent, i can see it linked to your 3x RM30 TnG ECOM2 and also the RM25 related.
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thanks bros. this is really weird cause everything that's rm30 autoreload is the same with or without the -ec. i didn't do anything different.
i tried calling cs but no one ever picks up. waited for over 11 minutes yawn.gif
tonYe
post Feb 23 2024, 09:16 AM

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QUOTE(Human Nature @ Feb 23 2024, 09:15 AM)
saved card at tng?
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yes all my tng txn are from saved card
tonYe
post Feb 23 2024, 09:24 AM

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QUOTE(beLIEve @ Feb 23 2024, 09:16 AM)
Wait longer or call offpeak hours.

If auto reload, most likely Recurring Payment, therefore no cashback. A bit surprised to see got EC for auto reload.
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this is actually only one of the rare times i didn't get full cb. usually i get full cb and its been almost a year hmm.gif

QUOTE(cybpsych @ Feb 23 2024, 09:18 AM)
do u roughly know how the saved-card was used?

which txn using which method?

1) quick reload?
2) quick payment?
3) manual reload?
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all rm30 tng txn were autoreload from saved card, including the ones without ec.
whereas the rest were reloaded manually with the +reload button but still with saved card.
the mcds were also from saved card in the mcds app.
tonYe
post Feb 23 2024, 09:43 AM

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QUOTE(Human Nature @ Feb 23 2024, 09:27 AM)
My guess tng reported some of those as recurring transactions
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hmmm that'd be quite inconsistent of them haha. if there's a reason for them to report, why not like report all hmm.gif
tonYe
post Feb 23 2024, 09:51 AM

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QUOTE(leanman @ Feb 23 2024, 09:45 AM)
This was highlighted maybe last year, during VS’s time. Had to remove the saved card with PBB. Only in TnG but not other wallet
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i see. i guess i've been lucky all this while until this time

QUOTE(cybpsych @ Feb 23 2024, 09:45 AM)
not report on purpose

the backend payment gateway system (somehow) process the transaction as normal txn or sometimes as recurring txn.

no way for us to know how it works.
*
hmmm okay then i guess i'll remove from saved card or autoreload, or both

QUOTE(Human Nature @ Feb 23 2024, 09:46 AM)
Ya, they will always say its the merchant's problem. Anyway, contact CS and try to appeal la if its your first time occurence.
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better not alert cs if autoreload was the cause. scared later they report all from now haha
tonYe
post Jul 22 2024, 10:43 AM

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damn, disappointed that the islamic visa's cb is now 2% capped at rm15. didn't even know until the statement came sigh. any card to replace this for tng reload other than affin's?

 

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