wah like that not fair leh

if I kena I will try bring to BNM, just an e-mail away for final chance

Yes

Sounded so unprofessional, being impatient and fierce...
Do update if you receive yours...
Thought to email too, so for sure kena reject like you and my statement is towards end of the month 
I agree, very unfair if some customers complain able to receive the additional cashback while some not. Those who choose not to ask I have no comments, but they have to be fair to those who ask lo...
Thanks for sharing 

Need to provide full card number?

all banks/FIs already been notified by bnm to assist impacted cardholders.

just call the respective banks for assistance.insist to get a card replacement, without fee.

i don't see neither W, Contactless or PIN whatsoever 

nvmd la, just wave and pin everytime

btw above RM250 cashier will automatically put card in for PIN, how to thick skin say no no wave first because i want CB 

ya i kena once got one lady very stern....says it is what it is...asked her to put in record and get them to update me she also says no need....already stated...that's when i e-mail to them and got back my missing cashback.....only regret is forgot to get her name hahahaha

If no access to PBB ATM, what is the easiest way to get the SecureSign? If write email to them, what information will I need to provide? This email address: customersupport@publicbank.com.my ?

RM38 (E-wallet) - Quantum Visa and Islamic CC excluded.
RM50 (Mega) - Quantum Visa only.

I've done tests like this before. It's uncertain. Sometimes you still get posted on T+1, occasionally T+2.

Cashback quota follows statement, depending when it's posted.

new alternative (updated) design...





Green Points

10x Green Points for every RM1 spend on Green Category transactions
Expiry for Green Points is three (3) years
Green Points are redeemable for Air Miles, gift vouchers and Products from our Preferred Redemption Rewards Catalogue

for SST rebate, now CS told they no more give rebate, but will require to spend 500 with 60days not on e wallet then call back will only get the SST rebate.

I called up CS, they insist no longer can waive/rebate.
Dropped them email, replied within 2 hours say will submit for approval. Next 2 days saw the rebate.

Thank you for your email.

Referring to the below, please be informed that the Card Service Tax (CST) RM 25.00 is a government tax that is payable to Malaysians Customs on yearly basis.

Card Service Tax (CST) was implemented on 01 September 2018 and is applicable to all Credit Card(s) issued in Malaysia.

It is not a fee imposed by the bank. As such, we are unable to waive the Card Service Tax.

We hope the above clarifies.

Thank you

Yours truly
for PUBLIC BANK BERHAD

Yoong
Customer Service
PB Card Services

never knew you can send email for this... I've always called

but nowadays call also depends on your luck with the CS agent. So far I've never failed to get it