First make sure it is not the line issue but router's, by speed testing near the router. You should get >=27 Mbps, consistently.
If confirmed line okay, disable the 5ghz, use only 2.4 which is sufficient for light usage. Disable the IPv6 too. Set the wifi channel to Auto-detect and do setup schedule reboot every 2~3 days.
If error persists, then you have few choices:
1. Relocate your router to middle/central point of your house
2. Change the router to Mesh pair where Maxis charges RM300 a unit.
3. Change the router to better brand/spec. Mid-range Asus should suffice.
4. Use extender.
5. Since you mentioned previous router was okay, you may try get Maxis to provide you the previous model but at 30 Mbps line speed. They should consider your request once you showed them that many tickets you logged for the same issue.
My Maxis Tplink also not stabled initially. After I disabled 5ghz & IPv6, plus some automated router firmware updates later, it is stable now.
Hope this helps.
Slow Maxis Home Fibre in a double storey house, Slow network connection
Jun 25 2019, 10:51 AM
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