I am so so so mad...I have called Maxis like I ..am not sure how many times...I have upgraded to 30Mbps during the promotion roll out and since then I am having issues, earlier with their 10Mbps, I never faced any issue. I am staying in a double storey usj house and I can barely get an internet connection in the lower ground. My fiber cable is connected to the router in the upper floor room.

I was a subscriber of unifi and it was good, I changed to Maxis when they introduced the 10mbps..and that was good as well. But now..with the 30Mbps..the network is really bad..I am assuming it is the router, hence I have got it changed, but there is no difference. The speed test shows the same, youtube videos can't load and I am not even downloading any torrents in the house.

I am really tired, the first technician who came said, the area has issue, the second came and said..it's not the area, but he didn't change the router, he said, I could get the wifi range extender or something like that, but my question was why must I go for that, when I have signed a contract with Maxis for 24 months, why can't they give a good router, the 3rd technician came and changed it to the SAME model...and he even asked me, when they first upgraded and changed the router, did they ask you to buy a booster, I said no..no one told me that, he then told me to purchase a router from Shopee as he said, that would work better. Right now, Maxis Home Fibre comes with the TPLink router.

Please help..how are your experiences...and should I change to a different router, if so..which one..Speed test varies of course, as I barely get good speed at the ground floor.