Anyone have issue with maxis mobile data recently? The 4G is very unstable. Keep switch between 4G and H+/3G rapidly.
Most of the time getting H+/3G instead of 4G. When the connection is in H+/3G, the mobile data is totally unusable. Can't even send a simple WhatsApp message out.
Pls reply to this post if any of you guys have issue with Maxis. Thanks

This post has been edited by brandon8921: Jun 24 2019, 05:25 PM

I have the similar issue as well.
Currently Maxis data are very unstable with most of the times is at H+ instead of 4G.

will be able to confirmed this is not single cases, my friends are having a similar issue as well.
Area: Penang Island and Bukit Mertajam.

I have a backup line of Celcom and it is performing much better at having continuous 4G data coverage.

I dont think this issue is just Maxis. Digi also having same issue. Anyone can confirm with other telcos like Umobile and celcom ? Was thinking about switching to Maxis but now I have second thought after seeing Maxis threads in LYN lol

Ive been using both Maxis and Digi and at my place, it sux to the max. During peak hour 8pm - 2am, u cant even open up a netflix with 720p. It stuck at loading screen till 99%. Even if the movie running, it will run in 144p resolution thus rendering ur movie experiences to the worst. If for mobile gaming, it does affecting too.

Yup, the signal sucks big time at night.
I think it's because of the 44gb free data fault. It should be return to normal after the Raya promo.

Wait did maxis stopped data which used to be doubled? Somemore everytime down cannot use at all

For my area, DiGi seems to be doing well, but Maxis which used to be good.... is quite unstable these days.
Videos kept buffering too.

been a maxis user since 2011, but the data coverage is poor at certain important area.

usually i just switch to my other telco line.

but since there's no improvement since 2011 at those area after several reports, i decided to terminate my maxis line.

Hi All,

yes lately found maxis very slow in connection.. not sure why... sometimes search a website also very slow... my home unifi also faster than maxis.... playing games etc also very slow and hang sometimes.... very frusfrating....

today 4G, just shown H or H+ only... sigh

Maxis is having system issue, 4G inaccessible for some users

Mine too. H+ from 3pm till now

Pay expensive bills every month with this kind of connection. Pathetic

I didn't read all the posts here but currently I'm getting 2G and alternating between 2G and 3G. Cipet. Anyone experience the same thing now? Bloody shit.

yup, unstable

Totally agree. Pay expensive bill and we got 4g disruption for 8 - 9 HOURS STRAIGHT. 4G is not stable also. Getting 10 - 20 seconds pure lag while gaming.

Not only that, there's weekday and weekend limit whereas other telco don't. Haiz

Infact most expensive telco charges. Ughhh

I seriously dont understand why you guys ONLY REALIZED it now? I have been complaining since iPhone 5 was introduced.

You might wonder what does that have to do with iPhone 5. Well, one of the earliest 4G phone is the iPhone 5. I signed that up for my wife and while my wife iPhone 5 was flying on 4G connection, my phone which consists of some Nokia and a HTC Legend which only has 3G/H cant even get proper internet to work. Such was the difference for years. I ported out straightaway decoupling from my wife line, and wonder why I didnt do so earlier. I did went back to Maxis for few months a year or two ago after I finally got a 4G phone but it seem like Maxis did nothing to improve their 3G/H speed whenever you are stuck with it in certain area.

Maxis claim only a prepaid fault, but I have postpaid and got no LTE in Wangsa Maju all day and in Bandar Tun Razak in the evening. Only late I got to Ampang and and got LTE, but when I got home to Unifi WiFi my WhatsApp went mad with messages

i’m prepaid user and still having problem with the connection..... since yesterday noon...

so now we’re living in a world where we can’t even call people smh why are we paying so much for this service

Postpaid here still having issues

mine ok already, postpaid

After I restart phone Macam ok so far

4G disruption should be solved within working hour since it started at 2 pm but it continued well until early morning. Pay high salary and goyang kaki until emergency happened then dunno what to d

Been having issue with maxis 4g for a week, and o initially thought it is my phone issue....

Hotlink user here, experience similar issues starting last Saturday.

Keeping this thread up. Maxis 4G service and signal is very disappointing for the past months till now.

Yesterday & Today seems very slow..
Many friends also complained the same thing..

Please improve your services...

Migrate out.

I have migrated out of Maxis enterprise line last month. Stupiak procedure needs to wait 90 days then only can MNP out to other telcos. Now I'm counting the days to freedom. No more shitty packages again!

previously paid cheap for Dxxi, speed very fast at urban area, but certain area especially indoor tak boleh pakai langsung. Especially in the office, was ok but somehow got problem since more than a year ago, reported many times but issue remains, so i ported out to Maxis, was good initially, good signal, fast 4G but after a while facing the same issue also, certain area no coverage like Taman Connaught MRT station, the Mines shopping at level 3, paying a lot more expensive package from Maxis but getting bad data network as well..

Wow..and i thought Umoble/Celcom was bad...in fact was planning to bite the bullet and pay premium RM128 to get maxis with its fast and smooth line

i am paying for RM50 for umobile/celcom per month previous (umobile) and currently (celcom).

now i guess i will wait and see if it is really that bad

Yup. Lately the network is shitty, be it data or voice. sighh....

For those impacted by network stability you should lodge a complaint ticket with MCMC so that further investigation and improvement can be done.

https://aduan.skmm.gov.my/

Maxis will call you after that to get more details and etc.

Maxis 4g is having upload speed issue.. Here is my speedtest:

DL - 50+ mbps
UL - <1mbps

The unstable connection has been going for months and super frustrating! Can recommend me other telco with better signal?

the network is really shitty..
now esp school holiday time...

I live in penang, recently i port out from celcom to maxis mobile data plan.

Immediately i was shock notice maxis line Signal are so weak, inface worst than celcom. No mattes i was in factory area phase 1-4, or in komtar i only received 2 bar signal. Now i’m regret to change to maxis...

I noticed that on my iPhone ... Especially the iPhone 7. The reception was very bad than others.

Maxis sucks the most.

Yes i live in penang and switch from celcom to maxis. Immediately regret my decision. Signal is weak as hell. Getting H+ only most of the time whereas with celcom i get 4G all the time.

apparently this is the issue most of the time, upload either 0mb or less than 5mb but upload can get >10mb most of the time.
complaint to them also need to explain and tell a long story before they admit is their issue and after that take long long long looooongggg time to fix.

Their packages are still the most expensive in the market!

your mistake is didn't "test" first with Prepaid..

normally I do is buy prepaid pack & test all the location normally I'm in / visit / stay.
use like few month to confirm (weekday/weekends/P.Holiday)... then only Port out the telco

I know it's alot of hassle/work.. trust me. it's worth.
unless u have endless $$$. can break the contract & pay the fees for termination