why redeem the internal pass from reward points also want charge my amount?

I have try it a few times,This redeem reward is fake out !

dont use hotlink, blood sucker and unethical telco

If Hotlink/Maxis doesn't reply or reverse the charge, do take some time to report it at https://aduan.skmm.gov.my/.

Sometimes we complained among ourselves but didn't report to authority, and the companies might keep getting away with such issues.