WTA

Can prepaid 2G SIM be switched to 3G via *136# ?

If so, after doing that, can the upgraded SIM be used in a 2G phone any more?

Go ahead, wean me off Celcom!

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[WTA]

How can I make a serious complaint to Maxis management about prepaid 3G customer sevice? Email to address at website bounces, calls to 1-300 don't produce what they promised, etc... Starting to cost cash!

Is there an effective working e-ddress or phone number to use? Name and title?

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Whatever you say....

Here's what Maxis really says at its website:

"For more information on 3G, please click here or call our Customer Care Consultant at 1-800-82-3333. "

Called three times, first said would send special manual settings by email and sent wrong thing, second time said call 1-300, cannot use original number, third time 15 mins on 1-300, they said would send correct thing, then nothing. Email to advertised address bounced three times.

This is why I'm looking for someone higher up.

Maxis' new 3G stuff attracted me to try, but waste of money if cannot access. At least competitor C***** gave free unlimited very friendly CS that really tried to help.

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