Guys, I wanna ask regarding the hotlink plan, whenever I make a call to other networks (016 for example) I am suppose to be entitled to RM0.38/min right after I top up a minimum of RM30. But yesterday I topped up RM30 and this morning I made a call to a 016 number, but I still being charged at RM0.49/min. Then I made a called to the customer hotline and they told me they are unable to check the phone call that I made earlier on. It needs 24hours for them to do that and requested me to call again the next day.

p.s: Is there something that I missed out regarding the terms and conditions or there is a loop hole in the new hotlink plan?

Of course I changed it already. I even double confirm with the customer care consultant regarding my plan and she said my plan is Hotlink Plan

Hmm... This is weird How come I didnt get any sms regarding special call rates? I checked the sms menu function *100# and even in the menu it says I am in Hotlink Plan. Looks like I need to go over to Maxis Centre to confirm the matter