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 iPhone X unable to turn on, after going to sleep at night

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cucubud
post Jun 10 2019, 10:05 AM

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QUOTE(zeronova @ Jun 10 2019, 09:56 AM)
Hi all, my girlfriend's iPhone X is unable to turn on this morning after going to sleep last night. I've tried hard reset it but it didn't work as well. The phone is fully charged. Is there a way to troubleshoot this problem?  If possible, without wiping all the data in the phone as she has not backed up yet.
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I encountered the same symptom on my iPhone 7.
I sent to the repair shop. The technician just press the home button and power button until the apple logo comes on.
Its back to normal.
Not sure if your iPhone X can recover this method.
cucubud
post Jun 11 2019, 10:16 AM

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QUOTE(zeronova @ Jun 10 2019, 07:51 PM)
Seems like it is logicboard problem according to service center. I have tried all solutions mentioned but still nothing. iTunes couldn't recognise the device at all.

If replace logicboard, will the data be erased?
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Sorry to hear that your iPhone X has hardware problem.
If they replaced the logic board, I don't think you can get back all the data.

I was lucky that my iPhone 7 can revived eventhough my phone has the same symptom.
1. Cannot power ON
2. Connecto to iTunes, cannot detect the iPhone
3. Connect to charger, it doesn't charge.

The technician was quick to try his diagnostics after I explained to him my problem.
Took him 20 seconds to revive my iPhone and it was FOC.
cucubud
post Jun 11 2019, 10:29 AM

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QUOTE(zeronova @ Jun 11 2019, 10:22 AM)
The 3 symptoms you listed is exactly the same I am facing now. What did the technician say the problem was? Also, which service center you went?

Thanks.
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The technician just press the home button and the power button until the Apple logo comes on.
For iPhone X, it is a different buttons to press since iPhone X doesn't have the home button.

I went to the iPhone repair shop in Subang Jaya (Subang Square).
Not those Apple Authorise Service Centers.
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