Minor security updates only for us, I guess. Looking forward to iOS 14 hopefully by month end

after updated to 13.7 few days ago I noticed my app store update page always show empty app icon
anyone experience similar problem? I tried soft reset, the icon will display properly after that, but with new app available for update, it will display empty icon for that particular app that require update again...


This post has been edited by vez: Sep 7 2020, 02:40 PM

same here

iOS bug... too bad, probably wont be fix until 14 release...

My iPhone X running on 13.6.1 also having the same problem, so it is not only 13.7 has it.

Does it happen on wifi connected to TM Unifi? If that’s the case, I think it might be an issue related to TM’s IP range and whatever CDN Apple is using, or something like that. For me, it happens only while connected to home wifi. Both iOS 12 and 13 devices, as well as accessing App Store or iTunes related pages on a web browser. If I switch to cellular data or use a VPN, the issue isn’t there anymore. If someone can confirm for me that it’s indeed a Unifi issue, the maybe some of us can inform TM via their Twitter.

This post has been edited by G-17: Sep 8 2020, 12:31 AM

seems confirmed is UniFi issue, been at home for the past 4 days, now using maxis celullar no problem

Hi anyone know this issues? Only on WhatsApp and WA Business though. That black shadow thingy. Is this iOS bug?

I'm using TIME and I have this problem as well. So I'm pretty sure it's an iOS bug and nothing to do with our ISPs.

but I have tried with Maxis and Celcom mobile data, dont have this issue only at home connected to Time
have you try with your mobile data only??

UniFi have bad history in App Store, last two years always have slow update on app issue

This post has been edited by vez: Sep 8 2020, 08:06 PM

confirm is ISP issue, i try using wifi vs maxis mobile data as shown below
once I switch off wifi and change to mobile data it show properly immediately

Not sure what IP range TIME is using. Do they "rent" TM's backend the same way Maxis Home Fibre does? If that's the case, maybe that whole IP range is affected.

I can confirm the problem isn't there with Celcom or Maxis mobile data or using a VPN. It's not an iOS bug, as the same "blank-icon" problem also happens if I'm checking an App Store page via desktop browser (Safari, Firefox) on my Mac or Linux systems , so it's definitely a routing issue with Malaysian fibre networks.

Can someone inform TM via their Twitter or Facebook. I don't use social media.

This post has been edited by G-17: Sep 9 2020, 12:42 AM

Maybe it's an iOS bug that only happens when it is connected using wifi because mine too works fine when connected using mobile data ( DiGi).

Connected to VPN on WiFi and there’s no issue. It’s the IP range, not iOS. Like I said, problem also manifests itself on on the Mac App Store on my Mac, as well as desktop browsers accessing App Store pages. Both home (Unifi residential) and office (Unifi business) exhibit same problem. Connecting to a VPN (Singapore or Japan IP for example) and everything loads fine. I also have a second iPhone still on iOS 12 which didn’t receive any update lately and the problem is there. Apple aren’t perfect, but we can’t blame them for this particular problem.

This post has been edited by G-17: Sep 9 2020, 11:45 AM

Seems to have gotten worse now. Even my Celcom or my partner’s Digi experiencing same issue. No problems if connected to a VPN, so it’s definitely a Malaysia problem. Is there any channel to contact Apple. If Malaysia side not willing to fix, maybe we can get Apple to put pressure, since Apple right now probably worth more than Malaysia’s entire GDP.

Im using iphone SE 2 on ios 13.7
I have weird problem with hotspot

If i turn off wifi n Bluetooth, the hotspot will disconnect.
Need to turn on Bluetooth and wifi in order for hotspot to work