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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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SAB2811X
post Dec 8 2022, 11:45 PM

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How do I claim the warranty if i bought from the official website? my Lenovo hinges damaged together with the screen.
sHawTY
post Dec 9 2022, 08:11 AM

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QUOTE(SAB2811X @ Dec 8 2022, 11:45 PM)
How do I claim the warranty if i bought from the official website? my Lenovo hinges damaged together with the screen.
When you bought the laptop, which type of warranty did you choose?

user posted image

If you are not sure, just go to the link below, put your laptop serial number then click submit

https://pcsupport.lenovo.com/my/en/warrantylookup#/
SAB2811X
post Dec 9 2022, 01:23 PM

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QUOTE(sHawTY @ Dec 9 2022, 08:11 AM)
When you bought the laptop, which type of warranty did you choose?

user posted image

If you are not sure, just go to the link below, put your laptop serial number then click submit

https://pcsupport.lenovo.com/my/en/warrantylookup#/
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SAB2811X
post Dec 9 2022, 01:26 PM

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QUOTE(SAB2811X @ Dec 9 2022, 01:23 PM)
Premium Care Support
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It's the middle one
sHawTY
post Dec 9 2022, 03:10 PM

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QUOTE(SAB2811X @ Dec 9 2022, 01:26 PM)
It's the middle one
You have several options:
1. Call their helpline: 1800 818 614
2. WhatsApp them: https://api.whatsapp.com/send?phone=60320585358
3. Submit a report through the Lenovo Vantage app (must install first): https://www.microsoft.com/store/productId/9WZDNCRFJ4MV
4. Submit a ticket through their support website: https://pcsupport.lenovo.com/my/en/servicerequest
ldragon
post Dec 9 2022, 11:44 PM

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QUOTE(SAB2811X @ Dec 8 2022, 11:45 PM)
How do I claim the warranty if i bought from the official website? my Lenovo hinges damaged together with the screen.
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Did you buy "Accidental Damage Protection" ?
https://static.lenovo.com/au/services/pdfs/lifecycle-adp.pdf

This post has been edited by ldragon: Dec 9 2022, 11:45 PM
SAB2811X
post Dec 11 2022, 05:41 AM

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QUOTE(ldragon @ Dec 9 2022, 11:44 PM)
Did you buy "Accidental Damage Protection" ?
https://static.lenovo.com/au/services/pdfs/lifecycle-adp.pdf
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I don't think so
JustForCheonging
post Dec 11 2022, 06:21 PM

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Any goodies from 12.12?
sHawTY
post Dec 15 2022, 10:48 AM

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UPS Malaysia once again failed to deliver on-time
It's been 3 days now and the parcel is still stuck at their Shah Alam warehouse even though their warehouse is only 5KM away from my office

This is the 3rd time they've done this doh.gif

user posted image
ate
post Dec 16 2022, 11:23 PM

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user posted image
user posted image

Finally got my X1, ordered 7/12/2022 arrived 15/12/2022. Played around a bit, it got really hot when charger is put on. And battery meter is unreliable, been playing for an hour, still showing 3 hours and 5 minutes remaining from the last hour.

Also got a cheap sleeve at:-

https://shopee.com.my/Lenovo-Business-Casua...0a-69c696b5d0f6

Seller claims its original, looks original with the labels but it's so cheap.

user posted image

Other parts taking very long.

This post has been edited by ate: Dec 16 2022, 11:29 PM
miyeonevermioff
post Dec 16 2022, 11:41 PM

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QUOTE(ate @ Dec 16 2022, 11:23 PM)
user posted image
user posted image

Finally got my X1, ordered 7/12/2022 arrived 15/12/2022. Played around a bit, it got really hot when charger is put on. And battery meter is unreliable, been playing for an hour, still showing 3 hours and 5 minutes remaining from the last hour.

Also got a cheap sleeve at:-

https://shopee.com.my/Lenovo-Business-Casua...0a-69c696b5d0f6

Seller claims its original, looks original with the labels but it's so cheap.

user posted image

Other parts taking very long.
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dont worry, battery meter on windows has been inaccurate for many laptop models including mine
fikku
post Dec 22 2022, 09:51 AM

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Hi, anyone knows any good codes to use right now? Appreciate it.
ldragon
post Dec 22 2022, 10:06 PM

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QUOTE(fikku @ Dec 22 2022, 09:51 AM)
Hi, anyone knows any good codes to use right now? Appreciate it.
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YEAREND
ate
post Dec 23 2022, 12:22 PM

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QUOTE(ldragon @ Dec 22 2022, 10:06 PM)
YEAREND
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Lol i wish i had been more patient, if not could have saved up rm700 , the prices declined so fast within less than a month.

Bought on 7/12 at 8k using discount code now RM7.3k using yearend...

farscope
post Jan 15 2023, 07:34 PM

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noticed they having CNY sales.

I didn't follow their usual price, any kind soul able to tell me whether this is a good buy?

https://www.lenovo.com/my/en/laptops/legion...MD/p/82RE0023MJ

Legion 5 Gen 7 Ryzen 5 6600H | 3050 4GB | 2x8GB D5 | 512GB
for RM4004

still trying is there any further discount besides using shopback 3% cashback
farscope
post Jan 15 2023, 07:35 PM

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Shopee cheapest i found was around 5.2k for same spec
zell77 P
post Jan 24 2023, 05:51 PM

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QUOTE(farscope @ Jan 15 2023, 07:34 PM)
noticed they having CNY sales.

I didn't follow their usual price, any kind soul able to tell me whether this is a good buy?

Legion 5 Gen 7 Ryzen 5 6600H | 3050 4GB | 2x8GB D5 | 512GB
for RM4004

still trying is there any further discount besides using shopback 3% cashback
*
I miss this promo, no longer valid since few days ago.
Appreciate if any kind soul can inform here see similar offer again on any legion or Thinkpad series.
ldragon
post Jan 30 2023, 06:45 PM

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QUOTE(zell77 @ Jan 24 2023, 05:51 PM)
I miss this promo, no longer valid since few days ago.
Appreciate if any kind soul can inform here see similar offer again on any legion or Thinkpad series.
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try NEWYEAR

 

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