First and foremost screening is useless because your providers are local (example CTOS [CCRISS only available for banks], bankruptcy search, criminal records) and you are implementing it on foreigners.
I have heard of "certificate of good conduct" issued by the respective embassy/consular. Basically, this is intended to confirm that the person has no criminal records in their home country. I will let you guys do research on this point.
I think the key point to note here is:
(1) you can't restrict landlords from letting out their property;
(2) you can't discriminate; and
(3) you can't prevent a person from going to their parcel.
Before they get to their parcel however, they need to pass through "Common Area". This is where JMB/MC have most control over residents.
The strategy here is to deploy various paperwork, access card followed up by strict enforcement. Shady characters will typically find this challenging to comply and will naturally opt out of the tenancy.
Strategy 1:Issuance of a separate access card (example for barrier gates, lifts etc...) for tenants and owners.
If you have facilities, you may want to consider a seperate access card system, if you can afford it(or already in place)
Note: This will be a huge exercise and you will need to pass this as an agenda during AGM.
Strategy 2:Control over property agents. All property agents must register themselves with the management office. Registered property agents will be published on the notice board. Reason being, if there are nasty tenants and the property agent does not assist to rectify, they will be barred from entering the property.
Strategy 3Before obtaining access card, the tenant must provide the following information:-
(1) the property agent must appear in person and provide details to management;
(2) tenancy agreement (full set);
(3) identification document (passport together with proof of stay ex: study pass);
(4) if student, letter from university/college;
(5) certificate of good conduct from the tenant's respective home country;
(6) emgency contact details (email, phone) of the tenant's parents/guardians; and
(7) terms of use of the access card.
The terms of use of the access card should be signed-off by the tenant. If the tenant misbehaves, their access card will be revoked and they have to sign-in each and every time and they have to produce identification documents/tenancy agreements and a letter showing JMB/MC has provided temporary access to the tenant (if applicable). At entry point in the guard house, at the lobby (if guards are posted) and the common facilities (if guards are posted). The tenant will be escorted or tapped-in by guards.
Strategy 4If the tenant manages to get past the documentation phase but behave badly, have their access card disabled based on the "terms of use of the access card". (refer to sign-in every time).
The above arrangement can also be used to defeat renting out of units to Airbnb occupants.
The procedures should be adopted via AGM.
I have to say your point sounds pretty much effective. And thank you for the listed suggestion!
I have made my research pertaining to Certificate of Good Conduct' which can be done online and it's only RM20. But the only setback is the duration takes approx 1-2 months, and the foreigner who intends to apply it must have reside in Malaysia at least 12 consecutive months under their long term visa:
If the tenant is in a move in condition and the owner wants him to move in immediately, it may seem a little difficult from our end especially from compelling owners.
For the agents listing, this is indeed a great approach. We are actually in the midst of replacing the access card, and this will be the time to get the full listing of the agents and we will register them under us.
You were saying that 'The terms of use of Access card' can be implemented to to restrain the use of units as AirBnb. From our previous conversation with our local COB, he mentioned that currently there are no law to prevent such thing, as many owners are buying these units for such investment. If I am an owner for the homestay unit, all I have to do is just may my monthly maintenance fee, and pass the access card to the person who booked. If he/she did not cause any nuisance, I would assume everything is fine. But from JMB's perspective, how can be curb or prevent from such person renting it for a short term stay at our place?