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 Foreign Tenant Background Screening

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TSariesguy
post May 22 2019, 09:12 AM, updated 7y ago

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Hello Sifu-sifu sekalian!
I'm sure everyone has heard of the news lately that a nurse was murdered in her condo by an African, and her body was found after 3 days. This is just one of the many cases where many foreigners causing nuisance for locals at their residential area.

Taking this into consideration, being a JMC committe member myself, we are planning to introduce Foreign Tenant Background screening at our condo. As we can't discriminate or stop a certain ethnicity from staying in a place, this appears to be the ideal call to give assurance to the local residents that the foreigner is indeed safe and not blacklisted from a criminal or financial aspect.

When we brought this suggestion to our lawyer, he said it's like opening a pandors box as certain things can backfire us. For info, our AGM was just held, and we incorporated this agenda into our house rules which was accepted and supported by almost all residents. We are also aware that the screening can be done only after the foreign tenant signs a consent form, as he's allowing the company to do a background screening on him. The question is, what if the tenant refuses? Though it's in the house rule, how to go about if he still refuse for a background screening and his stand is supported by the landlord?

Need your opinion on this guys!

TSariesguy
post May 22 2019, 11:28 AM

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QUOTE(cedm @ May 22 2019, 09:44 AM)
Who do you actually want to prevent from renting, foreigners or criminals? If you're targeting criminals, why limit yourself to foreigners? If your goal is to ban foreigners, why bother yourself with a background check? Your idea is unworkable, let alone immoral.
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Hi there,
The idea of us to implement this is to enable us to have records for foreign tenants who are staying at our place. Without the relevant data, it is difficult for us to monitor the the foreign tenants who are renting at our place.

As a matter of fact, when we ask the owners to provide details on their foreign tenants, they wouldn't bother since they don't live here. For them, as long as they're getting the rental and the maintenance fee is paid, rest is least of a concern.

After going thru a turmoil with our previous Management company, we have just established on getting things back on track. Foreigners issues are considered as one of the major thing at our place, as we have had cases of harassment, stalking, extortion, drunk, fighting, threatening, late night party, expired student visa, overstay and even murder attempt. When we look into the percentage of cases that was filed by the residents at our place for the past 1.5 years, a very large number was pointing towards them.

Looking at all this, the thought of implementing this will enable us to have records of their credit checks, status verification & criminal records. It is also viewed from a prospect where if I have nothing to hide, I am confident of a background check. Hence, upon doing the check and results found satisfactory, it would be safe to assume that the foreigners who are staying here are generally acceptable. And in the event of any misconduct, we have details pertaining them if any authority approaches.

For info, this tenant background screening is practiced in many countries such as USA, Canada & The UK for landlords who would want to rent their property especially for an international tenant.

For the local tenants, we have no qualms as we generally do not have any issues in getting their particulars and they are typically cooperative. As such, you can see the need why we would want to implement this for the foreigners who are refusing to provide their actual details.

Talking about immoral, I believe there are many condos out there which are putting up banners saying 'No Africans Allowed', which is blatant racism or coming up with a petition from the fellow residents to stop people renting to foreigners, Africans especially. This is unethical, let alone inhumane.

We were in a dire need to come up with such rules especially since it was a hot topic during the previous AGM. Hence, need your input on how we can go about this.

Thank you
TSariesguy
post May 22 2019, 01:09 PM

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QUOTE(cherroy @ May 22 2019, 12:12 PM)
Under strata title act, JMB/MC has no right to screen/choose tenant on behalf on owner,
but JMB/MC has the right to request tenant profile from the owner, just like JMB/MC has the list of all owners profile for the entire building. 

This is something JMB/MC can work on.
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Does this mean that JMC reserves all the rights to request for the foreign tenant profile and can take a copy of the documents (passport/letters) related to them? And if they still refuse, up to what extend can we go? Blocking access card can be an option?
TSariesguy
post May 22 2019, 01:22 PM

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QUOTE(Bjorn1688 @ May 22 2019, 01:16 PM)
First off, what do you think you can find out about a foreigner here?

Beyond their immigration status there isn't anything as a JMB you can find out.
Credit checks? Most likely if they are crooks they live under the radar of CCRIS/CTOS.

Reference checks? These can very easily be forged for tenancy purposes.

Also what are you going to do if the following happens?

Owner overseas. Gives it to the care of a managing agent. Agent finds a tenant who is an agent for foreign tenants, everything checks out perfectly because the JMB would not have known that person is an agent, after 2 weeks a bunch of Africans moves in and assumes the tenancy? What could have your background checks have done to prevent that?
Absolutely nothing at all.

As a JMB chairperson, I can tell you any type of system you can think off there will be a way to circumvent it.
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Your points are indeed a harsh truth cry.gif

From your perspective as a chairperson, what would you reckon we can do? Make it compulsory to have owners /agents submit their tenant's profile to the MO? Can be made mandatory?

This post has been edited by ariesguy: May 22 2019, 01:23 PM
TSariesguy
post May 27 2019, 01:47 PM

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QUOTE(aurora97 @ May 26 2019, 07:23 PM)
First and foremost screening is useless because your providers are local (example CTOS [CCRISS only available for banks], bankruptcy search, criminal records) and you are implementing it on foreigners.

I have heard of "certificate of good conduct" issued by the respective embassy/consular. Basically, this is intended to confirm that the person has no criminal records in their home country. I will let you guys do research on this point.

I think the key point to note here is:
(1) you can't restrict landlords from letting out their property;
(2) you can't discriminate; and
(3) you can't prevent a person from going to their parcel.

Before they get to their parcel however, they need to pass through "Common Area". This is where JMB/MC have most control over residents.

The strategy here is to deploy various paperwork, access card followed up by strict enforcement. Shady characters will typically find this challenging to comply and will naturally opt out of the tenancy.

Strategy 1:
Issuance of a separate access card (example for barrier gates, lifts etc...) for tenants and owners.

If you have facilities, you may want to consider a seperate access card system, if you can afford it(or already in place)

Note: This will be a huge exercise and you will need to pass this as an agenda during AGM.

Strategy 2:

Control over property agents. All property agents must register themselves with the management office. Registered property agents will be published on the notice board. Reason being, if there are nasty tenants and the property agent does not assist to rectify, they will be barred from entering the property.

Strategy 3

Before obtaining access card, the tenant must provide the following information:-
(1) the property agent must appear in person and provide details to management;
(2) tenancy agreement (full set);
(3) identification document (passport together with proof of stay ex: study pass);
(4) if student, letter from university/college;
(5) certificate of good conduct from the tenant's respective home country;
(6) emgency contact details (email, phone) of the tenant's parents/guardians; and
(7) terms of use of the access card.

The terms of use of the access card should be signed-off by the tenant. If the tenant misbehaves, their access card will be revoked and they have to sign-in each and every time and they have to produce identification documents/tenancy agreements and a letter showing JMB/MC has provided temporary access to the tenant (if applicable). At entry point in the guard house, at the lobby (if guards are posted) and the common facilities (if guards are posted). The tenant will be escorted or tapped-in by guards.

Strategy 4
If the tenant manages to get past the documentation phase but behave badly, have their access card disabled based on the "terms of use of the access card". (refer to sign-in every time).

The above arrangement can also be used to defeat renting out of units to Airbnb occupants.

The procedures should be adopted via AGM.
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I have to say your point sounds pretty much effective. And thank you for the listed suggestion!

I have made my research pertaining to Certificate of Good Conduct' which can be done online and it's only RM20. But the only setback is the duration takes approx 1-2 months, and the foreigner who intends to apply it must have reside in Malaysia at least 12 consecutive months under their long term visa:


user posted image

If the tenant is in a move in condition and the owner wants him to move in immediately, it may seem a little difficult from our end especially from compelling owners.

For the agents listing, this is indeed a great approach. We are actually in the midst of replacing the access card, and this will be the time to get the full listing of the agents and we will register them under us.

You were saying that 'The terms of use of Access card' can be implemented to to restrain the use of units as AirBnb. From our previous conversation with our local COB, he mentioned that currently there are no law to prevent such thing, as many owners are buying these units for such investment. If I am an owner for the homestay unit, all I have to do is just may my monthly maintenance fee, and pass the access card to the person who booked. If he/she did not cause any nuisance, I would assume everything is fine. But from JMB's perspective, how can be curb or prevent from such person renting it for a short term stay at our place?

Thanks once again!
TSariesguy
post May 28 2019, 11:45 AM

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QUOTE(ulala2 @ May 28 2019, 10:40 AM)
No, if this is airbnb, it will considered as commercial usage, because it will act similar to hotel operator.

If this is residential title, i think you can report this to COB/licensing/PTG..

You may refer the case:

Verve Suites Mont Kiara Management Corporation v Innab Salil and 20 Others (Kuala Lumpur High Court Civil Suit No. WA-22NCVC-461-09/2017)

In this case, MC held an EGM for additional by-law prohibited short-term rental of the parcels and obtained majority vote. airbnb owner/operator dissatisfied and file to strata title tribunal to nullift this addtional by-law.

Decision of the Court


Short term rental guests are mere transient lodgers and in fact the airbnb terms of service describes the booking as a "license". Short term rental guests can be more appropriately be described as akin to hotel guest.

"House guests" who have booked their unit online are in law mere "licensees" who have been allowed to enter the licensor's parcel for a consideration. No proprietary rights passed to them.

From the facts that short term rental activities severely disrupted the peace and quiet of Verve Suite, as such the additional by-law introduced by MC is valid and enforceable.

Restricting short term rental activities can be made through passing a resolution at a general meeting and introducing additional by laws. Imposition of fine of RM200 is for each infringement.

You may search online for this case for more details.

thank you.
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This is indeed a good case to study about...thanks for sharing this bro!

 

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